Sales Support Executive
Why Join Play Nation?
Play Nation isn’t just a toy and games company – we’re an award-winning, innovative team that has been bringing joy to families across Singapore and beyond since 2009. With over 100 passionate employees and a growing global footprint, we are on a mission to inspire creativity, fairness, and fun in everything we do. We believe in “Free of Boredom” – a workplace where no two days are the same, where your ideas matter, and where you can build a career that’s as exciting as the products we sell.
We are now looking for a Sales Support Executive who wants to grow with us – not just fill a role, but build a future.
Sales Support Executive Overview
We are seeking a motivated Sales Support Executive to join our dynamic team in the toys distribution industry. This mid-level role is ideal for professionals with 3 years+ of prior experience in export sales and distribution support. You will play a key role in ensuring smooth export sales operations, supporting the internal sales team, and maintaining strong relationships with internal/external clients and partners.
Key Responsibilities
Liaison for Export/Import shipping works with overseas subsidiaries
Updating and maintaining Internal Systems: Onboarding, uploading & maintaining product details onto system, and ensuring purchase quantity are accurately captured in the system
Work with internal teams to ensure a smooth and efficient Sales cycle, including processing purchase/delivery orders, generating invoices, verifying stock levels or coordinating with the logistics team
Checking of payment across all sales channels, providing timely reminders for respective sales channels for client overdues
Supporting the Key Account Managers to process orders, check inventories, and ensure smooth communication between the Sales Manager and clients, addressing inquiries regarding payments, deliveries, and other concerns
Other ad-hoc duties / administrative works required by the Sales team
Requirements
Experience: At least 3 years in sales support, customer service, or distribution (preferably in FMCG or toys industry).
Education: Diploma or Bachelor’s degree in Business Administration, or related field.
Skills: Strong communication, organizational, and problem-solving abilities.
Technical proficiency: Familiarity with CRM systems and MS Office (Excel, PowerPoint, Word).
Industry knowledge: Understanding of distribution processes and retail dynamics is an advantage.
What We Offer (Beyond the Salary)
A supportive, nonbureaucratic culture – We move fast, we listen, and we value initiative.
Career growth – As we expand, so will your opportunities. Many of our leaders started in roles like this one.
Hands on mentorship – You’ll work directly with experienced managers who want to see you succeed.
Fun workplace – Yes, we play games. Yes, we laugh. But we also work hard and take pride in what we build.
Fair & equitable treatment – We are committed to integrity, fairness, and transparency in everything we do.