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Sales Support Executive

About the Role

We are looking for a proactive and detail-oriented SalesSupport Executive to join our growing freight forwarding team. This roleplays a key part in supporting the sales and operations teams by ensuringtimely quotations, smooth shipment coordination, and excellent customerservice.

If you enjoy working in a fast-paced logisticsenvironment and have a passion for customer service and sales support, we'dlove to hear from you!

Key Responsibilities

  • Provide administrative and operational support to the Sales team, including preparing quotations, pricing proposals, and cost calculations.
  • Coordinate with operations, shipping lines, airlines, overseas agents, and vendors to secure competitive freight rates and ensure smooth shipment execution.
  • Respond to customer enquiries, rate requests, and shipment updates while maintaining excellent customer service.
  • Ensure timely submission and proper filing of quotations, and support the preparation of RFQs and tenders for key accounts.
  • Ensure sales documentation complies with company policies and procedures.
  • Perform other administrative duties assigned by Management.

· Provide weekly and monthly report assigned by management.

  • Any other duties assigned by Management.

Requirements

  • Diploma or Degree in Business, Logistics, Supply Chain, or related discipline.
  • Minimum 2 years of experience in freight forwarding, logistics, or a sales support role.
  • Knowledge of sea freight and/or air freight operations will be an advantage.
  • Good communication and interpersonal skills.
  • Strong organisational skills with attention to detail.
  • Proficient in Microsoft Office (Excel, Word, Outlook).
  • Able to work independently and collaboratively in a fast-paced environment.

Why Join Us?

  • Be part of a growing and dynamic freight forwarding company.
  • Collaborative and supportive work environment.
  • Opportunities for learning and career development.
  • Competitive remuneration and employee benefits.

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