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mcmc/trccandidateportal

Sales Support - Houston, TX

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JOB DESCRIPTION
Generate sales for assigned customer base and maintain customer satisfaction by exceeding expectations while obtaining budgeted gross profit.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Responsibilities include:

Secure profitable purchase orders
Obtain and generate quotes
Negotiate pricing on commodities
Promptly respond to customer calls
Expedite open purchase orders and resolve any issues
Resolve customer issues regarding sales and service timely
Work backorder reports, Mfg. SPA Agreements in a timely manner
Accurately account for freight
Work with Outside Sales on customer issues
Provide constructive feedback on service issues and provide resolution for the customer

KNOWLEDGE AND SKILLS
To accomplish the functions and responsibilities the following skill sets must be present:

Knowledge of electrical products
Ability to maneuver and work within Trend performing sales and inventory queries
Proficient in Microsoft Excel, Word and Outlook features
Understanding of TRC customer solutions (i.e. equotes, electronic integration solutions)
Strong organizational skills
Excellent customer service skills
Ability to learn and adapt
General understanding of office equipment i.e. fax, copier, scanner, etc

FISCAL RESPONSIBILITIES
Responsible for generating gross profit margin and meeting sales goals.

PHYSICAL DEMANDS
This position is approximately 70% desk related work, with 25% walking or standing, and 5% lifting demands less than 50 lbs.

WORKING CONDITIONS AND ENVIRONMENT
Requirements are office based, with some exposure to an environmentally protected warehouse. Office hours are from 8 am to 5 pm but may require several hours outside standard business hours to accommodate meetings and projects.

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