Sales Support
Job Description
- Understand the basic of the Partition and Operable Wall product range
- Support dealers/partners of all the regions assigned to you by providing help with specifications, pricing, logistics, POs, invoices, payment etc. i.e. including but not limited to Thailand, Vietnam/Cambodia, the Philippines, Indonesia, Korea, Japan, New Zealand, Mongolia, and South Africa
- day to day support to dealers whenever they have enquiries
- maintain a positive relationship with dealers
- work closely with QS team, run through the specification and providing a complete information/specs and make up the layout on OST or manually.
- work closely with drafting team and follow up on drawings.
- making sure the quotations and drawings are being put together accurately.
- work closely with logistic and demand planning team to follow up on stock checking invoicing, and payments. Making sure payment has been received in timely manner.
- communicate the upcoming projects to PM, demand planning, and QS team to prepare necessary arrangement for the projects.
- maintain document flow, making sure those documents saved in SharePoint are the most updated ones.
- maintain and help to update leads and projects in Salesforce, update information of Dealers and Key/Account.
- consolidating information of project specs and history from other regions.
- coordinate with marketing team on proposal preparation
- amples/mock-up arrangement to dealers.
- able to take over the workload of a team member on leave.
Requirement
- understanding the basic of the partition and operable wall product range able to read architectural/construction drawing.
- good attention to details minimum 2 years of experience within the industry
- minimum Diploma
- fluent English - oral and written
- willing to learn and take on additional responsibility