Sales Support Merchandise & Administration - Marrar, NSW

Reporting to the Branch Manager, you’ll focus on developing strong customer relationships. Our diverse customer base includes local farmers and primary producers, and you’ll play a key role in delivering a positive and memorable experience - whether in store or over the phone.

• Provide general branch administration support, including accounts payable, expenses, banking, stock control, ordering and receipting of merchandise
• Maintain financial and client accounts
• Manage and follow up on outstanding accounts receivable
• Manage inventory, including stocktakes, replenishment and stock processing
• Support customers with pricing, product enquiries and general advice
• Process counter sales and assist the broader sales team
• Coordinate and complete on-farm deliveries as required
• Assist with merchandising, stock presentation and store displays
• Maintain a clean, tidy and well-presented store environment, both inside and out
• Assist with general store upkeep, including cleaning and organisation
• Support the team with packing and unpacking deliveries
• Maintain and uphold safety processes and procedures within the branch

To be successful in this role, you’ll bring experience in a team support role within a fast-paced environment, along with a genuine passion for Australian agriculture.

• Willing to take a hands-on approach and contribute across all areas of branch support & operations
• Comfortable working within a small team - independently with minimal supervision
• Strong communication skills and the ability to build lasting customer relationships
• Strong problem-solving ability and a customer-focused mindset
• A willingness to identify and improve internal processes
• Strong computer skills, including Microsoft Excel, Word and Outlook, and the ability to learn new systems quickly
• A current driver’s license is essential
• Forklift license is highly desirable / or be willing to obtain
• MR Truck license highly desirable / or be willing to obtain