Sales Support Representative (Call Center)

Web Theoria is looking to recruit a Sales Support Representative in Larnaca.

Web Theoria is a premier One-Stop Shop Digital Agency, offering a complete range of creative, digital, and technology solutions under one roof. From branding, graphic design, website design and development, eCommerce, social media management, digital marketing, and hosting to custom web solutions, we help businesses build, grow, and succeed in the digital world. With over a decade of experience, we are recognised as one of the leading agencies in the industry, delivering innovative solutions tailored to each client's unique needs.s.

Responsibilities

• Respond to calls from existing and new clients for various services and products
  
• Return calls to prospected clients, to provide basic outline of our service while collecting the necessary details
  
• Obtain and evaluate all the information in order to handle correct the inquiries
  
• Report requests and other unsolved issues to the designated person or department
  
• Provide support via chat, phone and email
  
• Record the information collected on the CRM
  
• Communicate to our sales agents as to the request made from client
  
• Any other duties that might be assigned
  
• Reach out to potential customers to promote our services
  
• Update our team calendars and include or edit new entries

Remotely Work / From Home

• Remote worker
• Weekly on-site maybe essential
• Training could be on-site

Required candidate profile

• Fluent in Greek and English spoken and written.
• Good knowledge of Microsoft
• Office, Excel and Outlook
• Computer and typing skills
• Organizational skills and ability to build relationships of trust
• Pleasant personality and communication skills
• Patience, endurance, composure and personal credibility

Benefits

• Competitive salary package tailored to experience and qualifications
• Supportive and collaborative work environment
• 22 days of annual leave
• 2 days of paid sick leave
• Provident Fund

All information submitted will be treated with strict confidence