Sales Support Representative
Join Our Growing Team at NHC - A Telecommunications Innovator!
Are you ready to be a vital part of a dynamic team in the telecommunications industry? NHC, a leading provider of innovative solutions to customers, is expanding its team and is seeking a dedicated Sales Support Representative to join us on our exciting journey.
About Us: NHC is at the forefront of telecommunications, delivering cutting-edge technology solutions to our nationwide customer base. Headquartered in Concord, MA, with an additional office in Fairport, NY, we are on a steady growth trajectory thanks to our strategic partnerships with top technology service distributors and advisors.
With the increased sales and volume, we are looking for a West Coast Sales Support Representative to join our Sales Support Team.
Brief Role Description:
The primary focus of the position is to support the Sales Team and to ensure complete and accurate data flows through the sales process.
Key Responsibilities
- Assist with opportunity/quote creation & management
- Process in-flight order re-quotes requested by Project Managers, ensuring pricing and quote details are updated accurately and communicated promptly
- Generate customer contracts and Master Service Agreements (MSAs), coordinate their distribution, and follow up to obtain all required signatures
- Validate data accuracy across various systems
- Coordinate & communicate with Sales Reps, Sales Ops, Finance & Customers through various sales activities
- Review & modify data sets in Microsoft Excel
- Document & communicate customer & sales challenges on a regular basis
- Provide day-to-day administrative support for the sales teams
- Maintain and manage data accuracy and data processes to support the sales and quoting teams
Qualification Requirements
- Excellent written and verbal communications skills
- Strong organizational and time management skills
- Must enjoy working in a fast-paced environment
- Intermediate to advanced Excel skills needed
- 1-2 years previous telecom experience preferred
- Must possess excellent attention to detail
SALARY & BENEFITS
This is a full-time position requiring 40 hours per week, Monday through Friday. The expected salary range for this role is $68,000 – $85,000 per year. This range represents our good faith estimate at the time of posting. Final salary offers are determined by a candidate's specific experience, skills, and qualifications. We also offer a generous benefit package that includes Health, Life, Dental, and 401K with company match.
WHY NHC?
We are a family oriented high growth organization that is growing rapidly!