Sales Support Specialist

About the role

As a Sales Support Specialist, you will play a key role within our Mainland Europe Sales Support team, providing dedicated support to our customers within the Taste and Nutrition sector. You will oversee daily business coordination, ensuring exceptional service delivery and supporting our Key Account Managers.

This is a full time role, based in our Italy offices 3 days per week and 2 days at home.

Important note Kindly upload your resume/CV in English when submitting your application.

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

Our Safety purpose At Kerry, we work together in a caring culture where everybody goes home safely every day. We are committed to providing a safe working environment and ensuring that all safety protocols are strictly followed. Join us in creating a workplace where safety is everyone’s responsibility.

What you'll be doing

Your responsibilities will include project management, driving smooth progression throughout the entire buying cycle, and ensuring accurate and efficient data management.

• Act as a primary point of contact for customers, managing inquiries related to products, projects, samples, pricing, documentation, and ensuring timely and accurate responses.
• Manage the project pipeline in coordination with Key Account Managers, updating status, progress, and timelines within CRM systems.
• Collaborate with cross‑functional teams (R&D, Quality, Operations, Pricing, Regulatory, Finance, Supply Chain) to ensure efficient project execution and alignment across commercial and operational activities.
• Coordinate complex interactions with a diverse network of internal and external stakeholders across multiple locations.
• Lead commercial data management, ensuring accurate and up‑to‑date master data and records in CRM and related systems.
• Prepare and support commercial documentation, including offers, quotations and tender materials.
• Maintain and update customer price lists, ensuring accurate implementation in internal systems.
• Work closely with Customer Service to ensure a seamless, high‑quality customer experience.
• Contribute to customer satisfaction initiatives through proactive communication, service accuracy, and support to Key Account Managers in improving processes and interactions.
• Support Key Account Managers in organizing customer meetings, business reviews, and presentations.

What you can bring to the role

• Bachelor’s degree in a relevant field.
• Proven experience working cross-functionally in a commercial environment.
• Strong proficiency in Microsoft Office, with experience in master data management and SAP.
• Fluent in English; knowledge of French or Spanish is considered an advantage.
• Curious mindset and customer focus
• Collaborative mindset with a positive, team‑oriented attitude.
• Excellent communication, organizational, and problem-solving skills, with a keen attention to detail and a strong commitment to flawless execution.

What we can offer

In return we can offer a competitive salary and comprehensive benefits package as well as the opportunity for self-growth and career development within one of the world’s leading manufacturers of food and nutrition technology.

The hiring range for this position is €32,200–€42,900 gross base salary per annum. The actual base salary within the stated range will be set using objective, gender‑neutral criteria, including skills, experience, role requirements and internal equity. The hiring range is determined based on a fair evaluation of the role and relevant market benchmarks in the applicable country.

In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles, and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally.

Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status, or any other protected characteristic.

Please note We do not accept CVs or candidate profiles from recruitment agencies where terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers. In the event that speculative CVs or candidate profiles are submitted by recruitment agencies, we reserve the right to contact these candidates directly and consider them for current or future vacancies without any financial obligation to the recruitment agency.