Sales Support Specialist

RESPONSIBILITIES :

• Prepare and calculate tailored high volume spare part contracts for our key customers.
• Drive commercial contract review meetings to ensure revenues and margin targets are fulfilled
• Support customer negotiation process with sales & business development team
• Prepare contract agreement documents in cooperation with our legal department
• Responsible for commercial contract process (prepare quotations, check contract purchase orders and manage internal KPI reports)
• Prepare regular contract reports and distribute to customers
• Enter contract sales orders into order systems (ERP)
• Be responsible for day-to-day contract fulfillment support. Liaise with customers and internal departments to ensure contract commitments are consistently met.
• Perform any other ad-hoc duties as per assigned by the company

REQUIREMENTS & QUALIFICATIONS :

• Pronounced customer focus
• PC knowledge especially Microsoft Office - advanced XLS skills (power user)
• Experienced in the use of ERP preferably Oracle
• 3 years’ past experience in Customer Service Support or as a Sales Coordinator
• Preferred to be able to start work immediately
• Open to travel (sporadic)
• Min. GCE A-Level or equivalent certificates in Business Administration.