Sales Support Specialist
Posted Updated
About Samyang Foods Europe
Samyang Europe B.V. is the official European subsidiary of Samyang Foods, a globally recognized Korean producer of premium dried noodles and iconic K-food products. As the exclusive distributor in Europe, we bring the bold and authentic flavours of Korea to local markets. Our flagship product, the Buldak spicy noodle series, has captured the hearts of food enthusiasts worldwide, making Samyang synonymous with unforgettable spice and innovation.
Role Overview
We are looking for a Sales Support Specialist to join our Sales team. In this role, you will be responsible for the smooth processing of customer orders and serve as a key contact point for customers across Europe. You will coordinate with internal teams (procurement, supply chain, demand planning) to ensure timely and accurate processing of sales orders, and you will support customers with updates and general inquiries. The ideal candidate has a customer-centered mindset, is well organized, and thrives in a dynamic, international environment.
Apply Today!
If you are an ambitious young professional ready to take on this exciting challenge, we invite you to apply and become part of Samyang Europe’s journey to provide exceptional products across Europe!
Please submit your application and CV in English!
Samyang Europe B.V. is the official European subsidiary of Samyang Foods, a globally recognized Korean producer of premium dried noodles and iconic K-food products. As the exclusive distributor in Europe, we bring the bold and authentic flavours of Korea to local markets. Our flagship product, the Buldak spicy noodle series, has captured the hearts of food enthusiasts worldwide, making Samyang synonymous with unforgettable spice and innovation.
Role Overview
We are looking for a Sales Support Specialist to join our Sales team. In this role, you will be responsible for the smooth processing of customer orders and serve as a key contact point for customers across Europe. You will coordinate with internal teams (procurement, supply chain, demand planning) to ensure timely and accurate processing of sales orders, and you will support customers with updates and general inquiries. The ideal candidate has a customer-centered mindset, is well organized, and thrives in a dynamic, international environment.
Responsibilities
Order & Documentation Management- Process customer orders accurately and on time
- Prepare and communicate purchase orders, pro forma invoices, and commercial invoices
- Ensure all sales-related documentation is complete, correct, and aligned with company procedures.
- Act as the go-to contact for customers regarding order status, delivery updates, and general questions
- Provide excellent customer service, ensuring timely and professional communication
- Build strong relationships with customers by proactively addressing their needs and requests
- Liaise with Procurement and Supply Chain teams to ensure seamless order handling and delivery
- Follow up internally to resolve issues that may delay customer orders
- Share customer feedback and insights with the Sales team to support continuous improvement
- Maintain accurate records in ERP and CRM systems
- Support the Sales team with administrative tasks, reporting, and customer data management
- Contribute to process improvements to enhance customer satisfaction and efficiency
Requirements
Essential- Bachelor’s degree (or MBO/HBO) in Business, Administration, or a related field
- 1–3 years’ experience in a sales support, order management, or customer service role (preferably FMCG, food, or trading industry)
- Fluent in English (spoken & written), Korean is a plus
- Strong MS Office skills, especially Excel and Outlook
- Excellent communication and organizational skills, with attention to detail
- Experience with ERP systems (SAP, or similar)
- Knowledge of Dutch or another major European language
- Prior experience in an international environment
Benefits
- A salary that ranges between €3,100 and €3,500 gross per month
- Pension plan
- Commuting benefit
- Vitality Benefit (€50 a month)
- Lease Bike Option
- 25 days of paid time off
- Company laptop & phone
- Free Accident & WIA Gap insurance
- Great office location in the centre of Amstelveen
- An international team of highly skilled colleagues
Apply Today!
If you are an ambitious young professional ready to take on this exciting challenge, we invite you to apply and become part of Samyang Europe’s journey to provide exceptional products across Europe!
Please submit your application and CV in English!