Sales Support Specialist

You will support the sales process and customer account maintenance through operational and administrative work. You will maintain Asana and Airtable workflows, record executed contract terms, coordinate publisher delivery requests, track royalty reports and payments, manage newsletter outreach, and help resolve operational issues.

Responsibilities

• Support deal-flow maintenance and provide operational and administrative sales support
• Track internal and external communications and responses to operational requests
• Enter executed contract details and terms into Asana, Airtable, and Connect
• Coordinate publisher delivery requests and ensure contractual obligations and deadlines are met
• Track royalty reports and payments with the Sales and Finance teams
• Escalate and help resolve delivery, royalty reporting, and operational issues
• Provide operational support to Content Sales team members
• Manage newsletter outreach
• Complete additional assigned duties and projects

Requirements

• 2–3 years of sales support experience
• Experience with Asana and Airtable
• Strong computer skills
• Track record of meeting or exceeding assigned jobs
• Ability to work efficiently and independently
• Strong verbal and written communication skills
• Ability to communicate effectively with individual and group audiences
• Organizational, follow-up, multitasking, prioritization, and time-management skills