Sales Support Staff

<p class="MsoNormal"><b><u>Here’s the difference you’ll make </u></b></p><p><b><u></u></b></p><b><u></u></b><p class="MsoNormal" style="margin-bottom:0cm;">You will be facilitating communication between sales, clients, suppliers and logistics providers; helping to meet customer expectations, project timelines, system encoding, and organizational objectives. Additionally, the role ensures documentation, tracking, and reporting of logistics and sales activities to maintain service quality and operational efficiency.</p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal"><b><u>What you’ll do </u></b> </p><p></p><ol style="margin-top:0cm;" start="1" type="1"> <li class="MsoNormal" style="margin-bottom:0cm;">Prepare and process quotations/rate requests, sales orders, and related documents accurately and timely. Ensure completeness and correctness of sales and project-related documentation.<p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;">Coordinate with logistics teams (CIC, Brokerage and Ops) to arrange timely delivery of project materials and equipment. Monitor shipment schedules, delivery status, and resolve delays or issues.<p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;">Maintain organized records of sales transactions, contracts, delivery receipts, and project files. Ensure all documentation complies with company policies and audit requirements.<p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;">Work closely with sales, CIC, brokerage, operations and finance teams to ensure smooth operations.<p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;">Track order progress from order placement to final delivery.<p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;">Support problem resolution to maintain customer satisfaction and meet project deadlines.<p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;">Contribute to enhancing efficiency, accuracy, and customer service quality.<p></p></li> <li class="MsoNormal" style="margin-bottom:0cm;">Accurately encode and process sales transactions and customer data in the system. Verify documents, coordinate with concerned teams, and resolve discrepancies. Maintain sales records and assist to prepare required reports. Provide system and administrative support to the Sales Team.<p></p></li> </ol><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNoSpacing"><b><u>You’ll thrive in this role if you</u></b> <br /> <br /> </p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"><b>Educational Background</b></p><p><b></b></p><b></b><p class="MsoListParagraph" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span>Bachelor’s degree in business administration, Marketing, Logistics/Supply Chain Management, or any related field.</p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"><b>Professional Experience</b></p><p><b></b></p><b></b><p class="MsoListParagraph" style="margin-bottom:0cm;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span>With at least 1 year experience in Sales Support but still open for Fresh Graduate.</p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"><b>Competencies, Skills, Knowledge and Abilities</b></p><p><b></b></p><b></b><p class="MsoNoSpacing" style="margin-left:36pt;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span>Strong attention to detail and accuracy</p><p></p><p class="MsoNoSpacing" style="margin-left:36pt;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span>Good organizational and time-management skills</p><p></p><p class="MsoNoSpacing" style="margin-left:36pt;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span>Proficient in data entry and computer applications</p><p></p><p class="MsoNoSpacing" style="margin-left:36pt;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span>Good communication and coordination skills</p><p></p><p class="MsoNoSpacing" style="margin-left:36pt;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span>Knowledge of sales processes and documentation</p><p></p><p class="MsoNoSpacing" style="margin-left:36pt;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span>Ability to multitask and meet deadlines</p><p></p><p class="MsoNoSpacing" style="margin-left:36pt;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span>Problem-solving and analytical skills</p><p></p><p class="MsoNoSpacing" style="margin-left:36pt;text-indent:-18pt;"><span style="font-family:Symbol;">·<span style="font-style:normal;font-variant:normal;font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span>Ability to work independently and as part of a team</p><p></p><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal" style="margin-bottom:0cm;"></p><p> </p><p class="MsoNormal"><b><u>What’s In It For You at 2GO? </u></b></p><p><b><u></u></b></p><b><u></u></b><p class="MsoNoSpacing"><b>Own results that drive growth.</b> You are trusted to build relationships, win business, and shape outcomes that grow the company. </p><p></p><p class="MsoNoSpacing"><b>Grow with strong support.</b> You thrive in a collaborative culture that invests in your capability, confidence, and career. </p><p></p><p class="MsoNoSpacing"><b>Excel through impact.</b> You are empowered to innovate, deliver value-driven solutions, and exceed customer expectations. </p><p></p><p class="MsoNormal"> </p><p class="MsoNoSpacing"><b>Be recognized and feel valued—at work and beyond</b>. Receive and enjoy competitive compensation & allowances, performance & sales incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being.</p><p></p>