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Sales Support Technician

Open 65d
Please Note: To conform with the United States Government Space Technology Export Regulations, the applicant must be a U.S. citizen, lawful permanent resident of the U.S., conditional resident, asylee or refugee (protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required authorizations from the U.S. Department of State.
At CesiumAstro, we are developers and pioneers of out-of-the-box communication systems for satellites, UAVs, launch vehicles, and other space and airborne platforms. We take pride in our dynamic and cross-functional work environment, which allows us to learn, develop, and engage across our organization. If you are looking for hands-on, interactive, and autonomous work, CesiumAstro is the place for you. We are actively seeking passionate, collaborative, energetic, and forward-thinking individuals to join our team.
The Skylark product line is focused on the rapid design, build, and test of cutting-edge active phased array antennas (AESA) for terrestrial and airborne applications. Current programs span high-power, large-scale ground terminals for missile defense to commercial airline and helicopter connectivity solutions.

The Sales Support Technician supports the preparation, setup, and execution of aerospace communications demonstrations, field tests, and customer engagement activities. Working closely with the Sales Consultant and engineering teams, this role assists in deploying and operating satellite communication systems, RF hardware, ground station equipment, and related technologies used to demonstrate product capabilities to prospective customers and partners.

This position plays an important role in supporting technical demonstrations, validating system performance in real-world environments, and ensuring equipment and systems are properly configured for successful customer engagements. The Communications Technician will also support equipment maintenance, test preparation, and troubleshooting activities while helping translate technical system capabilities into successful customer demonstration experiences.

JOB DUTIES AND RESPONSIBILITIES

  • Support the preparation, setup, and operation of aerospace communication systems used in customer demonstrations and technical presentations.
  • Assist with deployment and configuration of ground station equipment, antennas, RF systems, satellite communication terminals, and related hardware.
  • Participate in field demonstrations, trade shows, and customer engagement events to help showcase system capabilities.
  • Work closely with Sales Consultants and technical teams to ensure demonstrations accurately represent system performance and capabilities.
  • Prepare and configure communications equipment, hardware, and software prior to customer demonstrations or test activities.
  • Assist in validating system performance and verifying that equipment is operating correctly prior to demonstrations.
  • Support integration and connectivity between ground systems, communication payloads, software tools, and network infrastructure.
  • Maintain demonstration equipment, test hardware, and supporting tools to ensure readiness for field use.
  • Assist with diagnosing and resolving technical issues during demonstration activities or system testing.
  • Provide hands-on support for RF systems, communication equipment, network connectivity, and hardware integration.
  • Coordinate with engineering teams to address system issues or performance anomalies discovered during demonstrations or testing.
  • Manage inventory, transport, and preparation of demonstration equipment used for customer engagements.
  • Ensure proper handling, packaging, and transport of sensitive technical equipment.
  • Support logistics planning for field deployments, including shipping, equipment preparation, and setup coordination.
  • Support Sales Consultants during technical discussions with customers by assisting with equipment setup and system operation.
  • Help demonstrate system functionality and capabilities during live customer demonstrations.
  • Assist in documenting demonstration results and gathering feedback to support future product improvements.
  • Work closely with engineering, operations, and business development teams to ensure demonstration environments accurately reflect product capabilities.
  • Provide feedback to engineering teams regarding demonstration performance, usability, and potential improvements.
  • Support internal testing and validation activities when demonstrations require integration with engineering prototypes or development systems.

JOB REQUIREMENTS AND MINIMUM QUALIFICATIONS

  • Associate degree or technical certification in Electronics, Communications Technology, Telecommunications, or related field.
  • Minimum of 5 years of industry experience in engineering, systems development, or program/project management roles within aerospace, space, or defense industries.
  • Experience managing cross-functional engineering and operations teams in complex technical programs.
  • Basic understanding of RF communications, satellite communications, or wireless communication systems.
  • Ability to set up and operate technical equipment used in communications demonstrations or testing environments.
  • Familiarity with antennas, ground station equipment, or network connectivity systems preferred.
  • Strong troubleshooting and hands-on technical problem-solving abilities.
  • Strong organizational and time management skills.
  • Ability to work collaboratively with both technical teams and customer-facing personnel.
  • Ability to lift and transport equipment weighing up to 40 pounds as part of demonstration setup and field deployments.
  • Ability to work in laboratory, field, or outdoor environments while supporting equipment setup and demonstrations.
  • Ability to stand, walk, or move equipment for extended periods during setup or demonstration events.
  • Ability to analyze equipment performance and troubleshoot basic technical issues.
  • Ability to communicate clearly with internal teams and customers during demonstration activities.
  • Ability to travel periodically to support customer demonstrations, trade shows, or field deployments.
CesiumAstro considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills. Full-time employment offers include company stock options and a generous benefits package including health, dental, vision, HSA, FSA, life, disability and retirement plans.
CesiumAstro is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Please note: CesiumAstro does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to CesiumAstro team members will be considered property of CesiumAstro, and we will not be obligated to pay any referral fees.

What this application asks

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Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL

  • As a result of the work performed by CesiumAstro, all eligible candidates must be a U.S. Person or able to obtain an export license. U.S. Persons include U.S. Citizens, Permanent Residents, conditional residents, asylees, and refugees. Are you a U.S. Person or eligible to obtain the required authorizations from the U.S. Department of State? choose one
  • Do you now or will you in the future require sponsorship for employment visa status? Please select "Yes" if you will require the Company to commence ("sponsor") an immigration or work permit case in order to employ you, either now or at some point in the future. Otherwise select "No". choose one
  • Do you have a family member that is currently employed with CesiumAstro? choose one
  • If yes, please specify the individual(s) and the department or location in which they work: optional
  • Full Legal Name
  • Please indicate the highest level of education you have completed. choose one
  • Please select which of the following security clearances and/or access you currently hold. yes / no · optional
  • By submitting your application you hereby certify that the facts set forth in the above employment application are true and complete to the best of your knowledge. I certify that the information on this application is accurate and complete to the best of my knowledge and agree to have any of the information verified by CesiumAstro (the “Company”). By my signature below, I authorize any references submitted by me to the Company in support of this application to provide any and all information concerning my previous employment and any other pertinent information that they may have. I understand that I may be required to authorize the Company to obtain a consumer report or investigative consumer report, in accordance with applicable law, which authorization is contained in a separate document. Further, I release the Company and any other parties, agents, or persons from any and all liability or claims arising out of the disclosure or use of references or other information provided to the Company during the process of verifying the statements made in this application. I understand that any misrepresentation, falsification, or material omission of information on this application may result in my failure to receive an offer or, if I am hired, will result in my dismissal from employment. Furthermore, if hired, in consideration of my employment I agree to conform to the policies, rules and standards of the Company, including applicable safety rules, and agree that my employment can be terminated “at will” at any time, with or without cause, and with or without notice, either at my option or at the option of the Company. I understand that no employee or representative of the Company to which I am applying, has the authority to enter into any agreement for employment for any specified period of time, or to enter into any express or implied agreement to the contrary of at-will employment, except for a written agreement signed by me and the Chief Executive Office of the Company. I agree that this shall constitute a final and fully binding integrated agreement regarding the at-will nature of my employment relationship if I am hired. In addition, I understand that, if hired, I may be required as a condition of employment to take and pass drug and alcohol tests during employment to the extent required by policies of the Company consistent with applicable law. I acknowledge that I have personally completed this application, I have read all of the above statements, and understand them and agree to the terms and conditions therein. I confirm that I understand that my application may be subject to security checks under government regulations applicable in the aerospace and defense industry sectors. yes / no · optional
  • I have applied for employment with CesiumAstro, Inc. (the “Company”). In consideration of the Company's accepting and evaluating my application for employment, I hereby agree that I will comply with and be legally bound by the following terms and condition of this Agreement: 1. MAINTAINING THE CONFIDENTIALITY OF COMPANY PROPRIETARY INFORMATION. I understand that CesiumAstro, Inc. is an innovative company engaged in research and development, and that the Company's innovations and other Proprietary Information (as defined below) provide the Company with a competitive advantage in the marketplace. Accordingly, I agree to hold in strictest confidence, and not to disclose or make any use of at any time, any of the Company’s Proprietary Information which I may acquire or learn during my interview(s) or the application process for employment. The term “Proprietary Information” shall mean any and all trade secrets, confidential knowledge, data or any other proprietary information pertaining to any business of the Company or any of its customers, vendors, consultants, licensees or affiliates. 2. MAINTAINING CONFIDENTIALITY OF PROPRIETARY INFORMATION OF FORMER EMPLOYERS OR OTHERWISE ACQUIRED BY ME PRIOR TO MY EMPLOYMENT WITH THE COMPANY. I represent and agree that I will not breach any agreement to keep in confidence any third-party proprietary information, knowledge or data acquired by me in confidence or in trust prior to my application for employment with the Company. I will not improperly use, disclose or bring to the Company, or induce the Company to use, any confidential or proprietary information, documents or materials belonging to any previous employer or third parties. 3. NEW EMPLOYEE PROPRIETARY INFORMATION AND INVENTION AGREEMENT. I understand that if I am offered employment by the Company, and as a condition of my new employment, I will be required to enter into an attached New Employee Proprietary Information and Invention Agreement. Prior to any future employment with the Company, I acknowledge the opportunity to consult with legal counsel or other necessary advisors regarding the Agreement. yes / no · optional

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