Sales Team Lead (Residential/B2C)

• Drive the end-to-end sales cycle for high-value clients and complex commercial deals.
  
• Utilize direct market feedback from the field to advise senior leadership on pricing competitiveness and promotional campaign success.
  
• Standardize fast response times by streamlining the initial consultation and client onboarding phases.
  
• Take full ownership of the client management pipeline to ensure a frictionless transition from prospect to active customer, maintaining world-class customer satisfaction ratings.
  
• Author and implement scalable training modules, structured sales scripts, and strategy playbooks.
  
• Conduct live deal-review sessions to institutionalize advanced product knowledge and elite negotiation tactics across the team.
  
• Maintain transparent performance dashboards to track team KPIs.
  
• Lead routine performance audits to monitor and boost deal closure rates and individual representative output.
  
• Coordinate with the Marketing department to refine incoming lead quality and optimize client referral programs.
  
• Collaborate with Project Management and Technical Operations teams to guarantee seamless service delivery and build client trust during the onboarding phase.
  

Requirements

• A degree or professional experience in engineering (or a closely related technical discipline) is highly desirable.
  
• 5–8 years of experience in high-value, consultative sales environments.
  
• Proven track record of consistently surpassing revenue goals while maintaining strong customer retention and high satisfaction levels.
  
• Strong intermediate to advanced Excel proficiency, including analyzing sales data, identifying trends, and evaluating promotion ROI.
  
• Practical experience in coaching, managing, or developing sales teams to enhance conversion performance.
  
• Experience designing sales frameworks from the ground up, including pitch decks, sales playbooks, and standardized objection-handling materials.