Sales Team Manager

Bergstrom Honda Nissan of Oshkosh

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

Key Responsibilities

As a Sales Team Leader at Bergstrom Automotive, you will take ownership of the dealership's sales operations, lead the team, and ensure an exceptional guest experience. This role combines leadership, hands-on involvement, and accountability to uphold Bergstrom's high standards.

• Leadership & Team Development:

  • Participate in interviews, extend job offers, and manage onboarding.
  • Train and develop Sales Advisors using our Negotiation Free Sales method and Single Point of Contact process to maintain consistency and professionalism.

• Support Sales Process:

  • Assist Sales Advisors with trade appraisals, including test drives, vehicle photos, and accurate condition/specification entry.
  • Guide Sales Advisors in processing financing applications and preparing financial paperwork for guest acceptance.

• Deliver Exceptional Guest Experience:

  • Ensure all guests receive a seamless and outstanding sales experience.
  • Review all sales deals prior to finalization and engage guests to ensure satisfaction.

• Operational Oversight:

  • Collaborate with the General Manager to establish and achieve monthly and annual objectives, including unit sales, gross profits, expenses, and operating profits.
  • Take responsibility for the appearance and security of the lot and dealership to create a professional, welcoming environment.

Schedule: Monday-Thursday with shifts ranging 8:00 am to 7:00 pm, Friday 8:00 am to 6:00 pm, and Saturday 8:00 am to 5:00 pm; Sunday and a weekday off. Weekly hours averaging 45+.
Pay: Earning potential of $120,000+ annually between salary and bonuses; base salary (based on experience) plus monthly bonus based on dealership performance.
$500 monthly demo allowance

Qualifications

• Valid driver’s license with a clean driving record.
• 3–5 years of supervisory experience, preferably in automotive sales or retail management.
• Proven ability to provide outstanding guest service and resolve concerns with professionalism.
• Upbeat personality with strong communication and active listening skills.
• Willingness to help in various dealership operations and build rapport with both guests and team members.