Sales Team Leader

To lead, coach, and supervise a team of Universal Sales Consultants (UCs) in driving sustainable sales growth, customer acquisition, and relationship deepening within the Personal & Private Banking business. The role is responsible for delivering business performance through effective sales execution, exceptional customer experience, people leadership, and adherence to risk and compliance standards.

Type of Qualification: First Degree

Experience Required
3-4 years

• Proven sales track record within the financial services industry, with strong proactive business development and client acquisition capabilities, complemented by effective stakeholder management experience
• Experience in any supervisory role will be an added advantage.

Behavioural Competencies:

• Embracing Change
• Establishing Rapport
• Examining Information
• Following Procedures
• Team Working
• Upholding Standards

Technical Competencies:

• Attitude of Customer Experience
• Banking Process & Procedures
• Client Retention
• Customer Understanding
• Mind of Customer Experience
• Risk Identification