Sales & Technical Coordinator

• Performs administrative tasks related to customer requests(letters, emails, telephone...)
  
• Coordinates and plans the various events with our clients(appointments, training, exhibitions...)
  
• Integrates and contributes to the improvement of customer related data in different information systems
  
• Supports sales teams in administrative tasks (preparation of presentations, IT incidents, onboarding of new employees…)
  
• Collaborates with relevant stakeholders to identify training needs
  
• Creates and runs online and face-to-face training programs across the entire Group Products and Services plan
  
• Responds promptly to customer inquiries
  
• Logs calls into our CRM database to provide historical information and adapt the answer
  
• Solves customers’ issues by following written instructions and procedures and conveying them to the customer
  
• Identifies proper product usage and suggest corresponding devices and techniques
  

Requirements

Bachelor's degree in Engineering – Mechatronics, Electrical, Mechanical

English is a MUST

3 to 5 years of experience in a similar role