Sales Territory Manager (Compact Construction Equipment) - Cedar Rapids, IA
Description
At Martin Equipment, you're more than an employee. You're part of a team that values hard work, integrity, teamwork, and genuine care for one another. As a fourth-generation, family- and woman-owned John Deere Construction & Forestry dealer, we've built a culture where people are supported, challenged, and given opportunities to grow. We're passionate about delivering exceptional service and helping our customers succeed, and we know that starts with great people. If you're ready to build a rewarding career with a team that genuinely cares, we encourage you to apply.
POSITION PURPOSE
The Sales Territory Manager is responsible for developing and maintaining customer relationships while growing sales of compact construction equipment, attachments, and related solutions within an assigned territory. This position serves as a trusted advisor to customers by identifying equipment needs, providing product expertise, conducting demonstrations, and delivering solutions that help customers operate safely and efficiently. The Sales Territory Manager is responsible for achieving sales goals, increasing market share, and supporting the overall growth and success of the dealership.
KEY RESPONSIBILITIES
Customer Support
- Develop and maintain strong relationships with existing and prospective customers within the assigned territory.
- Identify customer equipment needs and recommend products, attachments, services, and financing solutions that support customer success.
- Conduct equipment demonstrations and product presentations at customer locations and dealership events.
- Provide timely follow-up on customer inquiries, quotes, and sales opportunities.
- Assist customers throughout the sales process, ensuring a positive and professional customer experience.
- Maintain current knowledge of equipment applications, features, benefits, and industry trends to effectively support customer needs.
- Support customer retention efforts by providing ongoing communication and after-sale support.
Operational Excellence
- Represent the dealership in the sale of compact construction equipment and related products within the assigned territory.
- Execute a structured sales process to identify opportunities, manage prospects, and close sales.
- Maintain accurate customer, prospect, and sales activity records within dealership systems.
- Monitor market conditions, customer activity, and competitive information and communicate findings to management.
- Develop territory plans and sales strategies that support dealership growth objectives.
- Maintain current knowledge of equipment values and accurately evaluate trade-in equipment.
- Assist customers with financing options and coordinate financing activities with appropriate resources.
- Maintain assigned company vehicles, demonstration equipment, and sales resources.
- Participate in inventory planning discussions and assist with inventory management initiatives as needed.
- Attend sales meetings, product training, and manufacturer-sponsored programs.
Teamwork & Collaboration
- Collaborate with Sales, Service, Parts, Rental, and Administrative personnel to support customer needs.
- Assist with dealership events, trade shows, customer appreciation events, and promotional activities.
- Share market intelligence, customer feedback, and business opportunities with dealership leadership.
- Support company initiatives and contribute to achieving location and company goals.
- Foster a positive, collaborative, and team-oriented work environment.
Safety & Compliance
- Follow all company, dealership, manufacturer, and regulatory policies and procedures.
- Support and actively participate in the dealership safety program.
- Operate company vehicles and equipment safely and responsibly.
- Utilize required personal protective equipment (PPE) when conducting demonstrations, visiting job sites, or entering shop and operational areas.
- Report accidents, incidents, hazards, and unsafe conditions promptly.
- Maintain compliance with driving, transportation, and workplace safety requirements.
Additional Duties
- Assist with customer events, equipment displays, trade shows, and marketing activities.
- Participate in ongoing product, sales, leadership, and professional development training.
- Support strategic growth initiatives and business development opportunities.
- Perform other duties and responsibilities as assigned.