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Sales Trainer - J24

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Description

Role: Sales Trainer – J24
Location: Bangalore
Budget: ₹6–9 LPA (including variable)
Saturday working

Role Overview:
The Sales Trainer will be responsible for training and coaching the J24 frontline teams across stores, with a strong focus on improving sales capability, customer interaction, and overall store performance.

Key Responsibilities:

  • Train and coach the frontend teams, including Store Champs, Store Captains, Support Champs, Giants, Growth Executives/Growth Managers.
  • Build the team's capabilities in soft skills, sales skills, customer interaction, upselling and suggestive selling.
  • Train teams on revenue growth and effective sales execution.
  • Coach teams on handling customer objections and closing sales.
  • Improve sales practices to drive conversion, AOV and overall revenue growth.
  • Support teams in understanding and executing store processes, SOPs and operational workflows.
  • Conduct on-ground training and handholding across J24 stores.
  • Identify capability gaps and provide continuous coaching to improve team performance.
  • Track and support the team in achieving key sales metrics and business targets.
  • Drive initiatives such as Rewards & Recognition to motivate frontline teams.

Preferred Profile:

  • Candidates with hands-on retail/store-floor experience would be preferred.
  • Strong understanding of retail sales, customer interaction and store operations.
  • Experience in training/coaching frontline sales teams.
  • Strong communication skills and ability to engage with on-ground teams.
  • Kannada communication skills are mandatory.
  • Should be comfortable with on-ground travel across stores in Bangalore.
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