LATAM Sales Enablement & Leadership Specialist
Description
About the Role
We are looking for a LATAM Sales Training Specialist to strengthen the leadership and commercial capabilities of frontline Sales and Account Management managers across Food Delivery, Retail, and Direct.
In this role, you will design, deliver, and scale impactful leadership development programs that empower managers to coach their teams, drive accountability, improve performance, and translate business priorities into measurable results.
You will work closely with commercial leaders and cross-functional partners to identify capability gaps, leverage performance insights, and implement practical learning solutions that drive sustainable behavior change and team productivity across LATAM.
The ideal candidate is a hands-on facilitator and leadership development professional who combines strong coaching expertise, commercial acumen, analytical thinking, and the ability to turn business challenges into scalable learning solutions.
What You'll Do
Leadership Development & Sales Coaching
- Design, develop, and facilitate engaging leadership development programs, workshops, and coaching sessions for frontline Sales and Account Management managers across LATAM.
- Strengthen managers' capabilities in sales coaching, performance management, feedback, decision-making, strategic prioritization, and team accountability.
- Create practical, application-based learning experiences through real business scenarios, role plays, simulations, and peer learning.
- Equip managers with effective leadership routines, including structured 1:1s, team meetings, performance reviews, and coaching conversations.
- Adapt global leadership development initiatives to regional business needs while ensuring consistency across markets.
Commercial Performance & Manager Effectiveness
- Partner with commercial leaders to identify leadership capability gaps and opportunities to improve team performance and productivity.
- Analyze commercial performance indicators, productivity trends, and manager effectiveness metrics to identify development priorities.
- Translate business insights into targeted coaching strategies, learning interventions, and actionable recommendations.
- Support managers in diagnosing performance challenges, reinforcing effective sales behaviors, and driving continuous improvement.
- Develop scalable solutions that strengthen leadership effectiveness and support commercial business objectives.
Cross-Functional Collaboration & Enablement
- Collaborate with Sales, Account Management, Operations, HR, and Central Enablement teams to align leadership development initiatives with regional business priorities.
- Partner with Acquisition and Expansion Enablement Specialists to reinforce consultative selling capabilities and accelerate new-hire ramp-up.
- Support the adoption and reinforcement of intermediate and advanced sales methodologies through effective manager coaching.
- Build strong relationships with stakeholders across LATAM to understand market needs, influence priorities, and ensure successful program execution.
- Identify best practices and scale effective coaching and leadership development approaches across teams and markets.
Program Execution & Continuous Improvement
- Own the end-to-end execution of leadership development initiatives, from needs assessment and content design to facilitation, implementation, and evaluation.
- Develop high-quality learning materials, facilitator guides, manager toolkits, job aids, and digital training resources.
- Implement post-training reinforcement strategies to ensure learning translates into consistent on-the-job behaviors.
- Measure program effectiveness through participant feedback, behavior change, coaching quality, team productivity, and relevant commercial KPIs.
- Continuously improve training content and delivery based on business results, stakeholder feedback, and evolving organizational needs.
What You'll Need
Basic Qualifications
- 5+ years of professional experience in Leadership Development, Sales Enablement, Sales Training, Learning & Development, or Sales Management.
- Experience supporting commercial teams, preferably in Sales, Account Management, Acquisition, or Expansion environments.
- Proven experience designing and facilitating interactive leadership development, coaching, or sales training programs.
- Strong understanding of sales coaching, performance management, and consultative selling methodologies.
- Excellent facilitation, communication, presentation, and stakeholder management skills, with the ability to engage and influence diverse audiences.
- Strong analytical and business acumen, with the ability to interpret performance data, identify capability gaps, and translate insights into actionable development solutions.
- Strong project management and organizational skills, with the ability to independently manage multiple initiatives in a fast-paced environment.
- Proficiency in Google Workspace (Docs, Sheets, Slides) and familiarity with digital learning platforms and tools.
- Tech-savvy mindset, with the ability to quickly learn and leverage new technologies, including AI-powered productivity tools.
- Fluency in English and Spanish is required.
Preferred Qualifications
- Previous experience as a people manager, sales leader, or commercial team leader.
- Professional coaching certification or experience applying structured coaching methodologies.
- Experience developing frontline managers in high-performance sales or commercial organizations.
- Familiarity with commercial productivity metrics, CRM platforms, and Salesforce.
- Experience working with cross-functional and multicultural teams across LATAM.
- Background in a global technology company or a fast-paced, high-growth business environment.