SALES

Business Title:
- Automotive Sales Consultant

Job Purpose:
- To maximize vehicle sales and customer satisfaction at Vance Group dealerships by showcasing vehicles, addressing customer inquiries, facilitating test drives, negotiating prices, and ensuring a smooth sales process. This role also involves post-sale customer follow-up, personalized marketing efforts, social media engagement, and active prospecting for new clients.

Key Responsibilities:
- Showcase dealership vehicles to prospective customers, highlighting key features and benefits.
- Answer customer questions accurately and thoroughly regarding vehicle specifications, financing options, and dealership policies.
- Conduct test drives with customers, ensuring a positive and informative experience.
- Negotiate car prices and accessory packages with customers to achieve mutually beneficial agreements.
- Coordinate with the finance department to finalize sales transactions and facilitate financing arrangements.
- Contact past customers to ensure their satisfaction with their purchase and address any concerns.
- Create and implement personalized advertisements to target specific customer segments.
- Manage and engage with customers on social media platforms to promote dealership inventory and build brand awareness.
- Conduct outside prospecting activities to generate new leads and expand the customer base.
- Deliver sold vehicles to customers, ensuring a smooth and memorable handover experience.