Salesforce Administrator

What You'll Do

Salesforce Administration & Enhancement

• Configure and maintain custom objects, fields, page layouts, Lightning Record Pages, record types, validation rules, profiles, permission sets, custom permissions, and security settings
• Test and validate new features, enhancements, and system changes before deployment
• Partner closely with our third-party Salesforce development team on projects, enhancements, and issue resolution
• Support ongoing platform improvements and CRM optimization initiatives
• Learn and support a highly customized Salesforce environment and unique business processes
• Maintain data quality and support data governance efforts

Reporting & Scorecards

• Manage performance scorecard processes for 500+ sales associates
• Extract data from Salesforce and process, validate, and analyze results using Excel
• Support Power BI reporting and dashboard publication
• Maintain data accuracy and integrity across reporting platforms

Training & Enablement

• Create user documentation, training materials, and job aids
• Deliver training sessions as needed
• Support escalated CRM-related questions and issues

What Makes Someone Successful in This Role?

• Takes ownership and follows through on commitments
• Learns quickly and adapts to new business processes
• Thrives in a fast-paced environment
• Is comfortable working in a highly customized Salesforce environment
• Communicates effectively with business leaders, users, and technical partners
• Is driven, detail-oriented, and accountable for results
• Is willing to learn new ways of working and continuously improve their skills

Additional Information

This role is best suited for candidates with hands-on Salesforce administration experience who enjoy balancing technical platform ownership with reporting, analysis, and business process support. Candidates with both Salesforce administration experience and a strong operational mindset will be particularly successful.

This is not a maintenance-only Salesforce role. We're looking for someone who enjoys learning, improving processes, solving problems, and making a meaningful impact on how the business uses Salesforce.

What We're Looking For

• 2+ years of Salesforce Administrator experience
• Experience with Salesforce configuration, security, testing, and enhancements
• Experience creating and maintaining custom objects, fields, page layouts, Lightning pages, record types, validation rules, profiles, and permission sets
• Strong Excel skills and experience working with large datasets
• Strong communication, organization, and problem-solving skills
• Ability to manage multiple priorities and consistently meet deadlines in a remote environment

Preferred Qualifications

• Salesforce Administrator Certification
• Power BI experience
• Foodservice, food distribution, sales operations, or CPG industry experience
• Experience creating training materials and user documentation