Salesforce Administrator

Salesforce Administrator

Chester ¦ Hybrid Working (3 days a week - Tue, Wed, Thurs)
Join NextGear Capital, part of Cox Automotive

Shape the future of a business-critical Salesforce platform

Are you a Salesforce Administrator who enjoys solving problems, improving processes and making a real impact on how a business operates?

At NextGear Capital, Salesforce is much more than a CRM. It sits at the heart of our operation, supporting teams across Credit, Customer Service, Risk and Sales throughout the UK and Ireland. We're looking for an experienced Salesforce Administrator to take ownership of our environment, helping us drive efficiency, innovation and business growth.

This is an opportunity to become a trusted expert within the organisation, working closely with business stakeholders and the wider Cox Automotive Salesforce team to deliver meaningful change across a platform that is critical to our success.

What you'll be doing

You'll be the go-to Salesforce specialist, ensuring the platform remains secure, reliable and aligned with business needs. Responsibilities include:

✅ Managing and optimising the Salesforce platform

✅ Building and enhancing Flows, automations, custom objects, page layouts and record types

✅ Maintaining user access, permissions and security controls

✅ Creating insightful reports and dashboards that support business decision-making

✅ Providing first-line support and troubleshooting for Salesforce users

✅ Working with stakeholders to understand requirements and deliver scalable solutions

✅ Supporting testing, releases and change management activities

✅ Identifying opportunities to improve processes and maximise platform value

✅ Assessing and implementing Salesforce seasonal release enhancements

What we're looking for

You'll be someone who enjoys balancing technical expertise with stakeholder engagement and business improvement.

Essential

• Proven experience administering Salesforce within a live business environment
• Strong knowledge of Salesforce configuration, including Flows, Lightning, Reports & Dashboards and Validation Rules
• Experience managing users, permission sets and security models
• Understanding of release management and change control processes
• Excellent communication and stakeholder management skills
• Ability to work independently and identify opportunities for improvement proactively

Nice to have

• Exposure to Apex, Einstein Analytics, Conga, DocuSign or Marketing Cloud
• Experience within financial services, funding, technology or automotive sectors

Why join us?

At NextGear Capital and Cox Automotive, you'll have the chance to:

Own and influence a business-critical Salesforce platform

Work on projects that deliver genuine operational impact

Collaborate with a wider Salesforce community and technical specialists

Develop your skills in a supportive, forward-thinking environment

Help shape the future roadmap of a platform relied upon by teams across the business

Our Values

Everything we do is guided by our values:

Do the right thing, always
Lead by example
Bring out the best in everyone
Have fun
Do it all in the spirit of Cox

If you're passionate about Salesforce and want a role where your expertise can genuinely influence business performance, we'd love to hear from you.

Apply today and help drive the next chapter of Salesforce at NextGear Capital.

STRICTLY NO AGENCIES PLEASE

We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners.

We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.

Who we are

Cox Automotive is the world’s largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers, fleets, and retailers.
Our businesses are organised around our customers’ core needs across vehicle
solutions, mobility, remarketing, funding, and retail.

The Benefits

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Testimonials

Aneliese Platts
Senior Designer

“The people that work here are what sets Cox Automotive apart. We genuinely work as a team, and I feel the same level of support everywhere in the business. Working here is like a family away from home, but most importantly we have fun whilst doing it!”

Ann Fairbanks
Executive PA & Business Support

“I wouldn’t be where I am today without Cox Automotive. The company has real culture of learning, pushing the boundaries and making YOU better. It’s all built on strong values that are more than just words, they’re acted on every single day.”

Gemma Hepple
National Operations Manager

“In my nine years here, Cox Automotive has allowed me to learn, grow and hone my skills. There’s a real commitment to inclusion and diversity and today I am proud to be in what was historically perceived to be a ‘man’s’ role.”

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