Salesforce Administrator
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Summary
Administers and customizes the company's Salesforce CRM day to day — handling objects, fields, workflows, validation rules, reports/dashboards, data quality, and user training/support — while partnering cross-functionally and assisting with integrations like HubSpot and Syteline ERP.
We are currently seeking a talented individual to join our team as a Salesforce Administrator in Sharpsville, Indiana.
Our Culture is rooted in 5 core values: Committed to Quality, Collaborative, Adaptable, Innovative, and Principled
Click the link to watch Our Culture of Excellence at Functional Devices: https://www.youtube.com/watch?v=bDwoyMJMpy4
At Functional Devices, Inc., we have been providing top-quality products to a diverse range of industries since 1969. Our offerings include building automation, HVAC, lighting, electrical, panel shops, fire & safety, wireless, and power monitoring solutions. Located in Indiana, we pride ourselves on manufacturing products that are rigorously tested for quality before leaving the production floor. Our Core Values reflect our commitment to excellence, innovation, collaboration, and integrity.
What you’ll do from day one
The Salesforce Administrator is an integral member of the commercial team responsible for administering our CRM platform, driving system optimization, and delivering day-to-day configuration, maintenance, and support for users. Key responsibilities include managing data imports/exports, custom reports and dashboards, workflows, validation rules, template creation, and more.
Working cross-functionally, a successful Administrator candidate will proactively identify, develop, and deploy scalable business processes to boost platform adoption, streamline operations, and directly support our high-growth goals. We are seeking a results-oriented, high-ownership professional who embodies our core values and brings a hungry, growth-minded approach to continuously elevate our CRM ecosystem.
Compensation range $110k-$135k, depending on experience.
The impact you’ll make
- Administer and customize Salesforce day-to-day, including objects, fields, layouts, validation rules, automated workflows, reports, and user access.
- Partner with cross-functional teams to understand business needs and translate them into effective, scalable Salesforce setup.
- Drive platform adoption and user confidence through hands-on training, coaching, and responsive day-to-day support.
- Research, troubleshoot, and resolve system issues and user questions with a proactive, solutions-oriented approach.
- Manage testing environments, platform updates, and release changes to keep project timelines on track.
- Design clean, reliable system processes that improve user experience without disrupting existing business workflows.
- Collaborate with IT and management to protect data quality, manage user licenses, ensure compliance with privacy and security policies, and assist with integrations like HubSpot Marketing Automation and Syteline ERP as needed.
- Stay up to date on new Salesforce features, enhancements, and tools to continuously improve how the company uses the platform.
- Perform other duties as assigned.
Eligibility Criteria
- Salesforce.com App builder and Salesforce Admin certifications required
- Minimum of 3 years’ experience administering Salesforce organizations to meet business needs
- Experience in conducting gap analysis on existing processes and potential alternatives
- Experience with workflows/process builders and lighting flows
- Must be authorized to work in the United States without current or future needs for sponsorship
It’s a plus if you have
- Salesforce.com Advanced Admin certification preferred
- Familiarity with SOAP / REST API’s
- Experience with Commerce Cloud & Experience Builder
- Experience with SFDC DevOps tools
- Experience with working in IDE such as Visual Studio Code and utilizing Salesforce DX
- Managing code via git source control and GitHub best practices
- Excellent oral and written communication skills
- Demonstrated proficiency in Microsoft Office
- Ability to use out of the box Salesforce functionality as well as building custom solutions or implementing app exchange applications
- Strong documentation skills
- Deep expertise in Salesforce Administration, maintaining a principled approach to data security, user management, and custom configurations
- Adaptable problem-solver proficient with complex data schemas, bulk import tools (e.g., Data Loader), and evolving platform features.
- Innovative mindset focused on building dynamic reports, dashboards, and automated flows that elevate business performance.
- Collaborative team player with exceptional communication and project management skills, dedicated to cross-functional alignment.
- Committed to quality with a self-driven, continuous-learning approach to delivering clean, reliable solutions independently or in teams.
- Prior experience or familiarity with third party system integration (e.g. HubSpot, PIMs) is a plus
Perks & Benefits
As a growing company that values its employees, we offer a fantastic work culture and a wide range of benefits including:
- Medical, dental, and vision benefits
- Paid Vacation & 10 Paid Holidays
- Short Term Disability
- Life Insurance
- Paid parental leave
- Employee Assistance Program & More
Functional Devices, Inc. is an EEO employer, and we welcome applicants from all backgrounds. If you are passionate about your work and want to join a company that is dedicated to excellence, we encourage you to apply today.
* External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions unaided or with reasonable accommodations, to be determined based on the individual assessment.