Salesforce Administrator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Administrator based in United States.

The Salesforce Administrator will own the day-to-day health, usability, and evolution of a critical CRM environment supporting a global go-to-market organization.
You’ll partner across Sales, Marketing, Finance, and Customer Success to translate business needs into scalable Salesforce solutions.
The role combines hands-on administration with process improvement, data quality, reporting, and integration management.
You’ll help establish reliable systems and reporting that give stakeholders a clear, trusted view of revenue operations.
You’ll also contribute to CRM onboarding, documentation, training, and continuous improvements to the user experience.
A strong interest in AI-enabled productivity is essential, with opportunities to use tools such as Claude to accelerate documentation, reporting, and process design.
This is a collaborative, high-ownership role suited to a Salesforce expert who enjoys solving problems and making systems work smarter.

• Provide prompt and thorough resolution to technical challenges and business support requests related to the Salesforce CRM environment.
• Manage user profiles, permissions, licenses, page layouts, and other core Salesforce administration functions.
• Maintain and develop fields, custom objects, workflows, validation rules, managed packages, and CRM integrations.
• Identify opportunities to improve efficiency and design practical, scalable solutions that enhance internal and external user experiences.
• Maintain CRM data quality through database cleansing, ongoing maintenance, and reliable data management practices.
• Document Salesforce processes, create user guidance, support CRM onboarding, and train users on relevant functionality and best practices.
• Partner with global stakeholders to identify business needs and implement improvements across the CRM environment.
• Collaborate with Revenue Operations and Growth Marketing leadership to develop accurate reports and dashboards that serve as a trusted source of truth for Sales and Marketing.
• Support and maintain integrations across the go-to-market technology stack, including LeanData, ZoomInfo, Gong, and Snowflake.
• Use Claude and other AI tools regularly to accelerate documentation, reporting, process design, and administrative workflows.
• Work with third-party consultants and technology partners as needed to support Salesforce initiatives and system improvements.
• Proactively recommend Salesforce best practices and identify opportunities to improve adoption, scalability, system reliability, and business impact.

Requirements

• Bachelor’s degree in a relevant field or equivalent professional experience.
• 3+ years of Salesforce.com administration experience.
• Active Salesforce Administrator certification.
• Demonstrated enthusiasm for the Salesforce ecosystem, supported by Trailhead badges, Trailblazer community involvement, or a strong commitment to ongoing Salesforce learning.
• Proven experience with CRM database cleansing, maintenance, data quality, and governance.
• Strong hands-on knowledge of Salesforce administration, including profiles, permissions, licenses, fields, objects, workflows, validation rules, page layouts, managed packages, and integrations.
• Experience working with third-party consultants or technology partners.
• Strong Microsoft Office Suite skills.
• Hands-on experience with ZoomInfo and Gong.
• Experience with LeanData or a similar lead-routing platform.
• Demonstrated ability to use Claude or another AI assistant as a daily productivity tool to complete meaningful work efficiently.
• Strong communication and stakeholder-management skills, with the ability to translate business requirements into clear, scalable technical solutions.
• Strong problem-solving abilities, attention to detail, organization, and ownership.
• Ability to collaborate effectively across Sales, Marketing, Finance, Customer Success, and Revenue Operations.
• B2B SaaS Salesforce administration experience is preferred.
• Experience with Snowflake, Marketo, Asana, Gong, or ZoomInfo is a plus.
• Candidates should be located in the U.S. Central or Eastern time zones to support collaboration with global stakeholders.

Benefits

• Fully remote opportunity within the United States.
• Opportunity to work at the center of go-to-market and Revenue Operations initiatives.
• High level of ownership over Salesforce systems, processes, integrations, and user experience.
• Exposure to a broad modern technology stack spanning CRM, marketing, sales intelligence, conversation intelligence, data warehousing, and AI productivity tools.
• Collaborative environment with opportunities to influence processes and implement meaningful improvements.
• Professional growth through hands-on experience across Salesforce administration, data management, reporting, integrations, and revenue operations.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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