Salesforce Administrator Lead, Japan 【年収900万円〜1200万円】
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Description
The Lead SFDC Administrator will develop and maintain Salesforce and Informatica Cloud solutions, manage internal and external users, and support the integration of seven global portals. This role works with product owners, developers, architects, and stakeholders to ensure smooth operations that align with business goals.
- Stay current on Salesforce updates and best practices, and advise management on improvements.
- Provide prompt, customer-focused support for all Salesforce platforms.
- Deliver ongoing system administration and quickly resolve issues with Salesforce, Informatica Cloud, Apttus, and other vendor-managed tools.
- Identify and categorize issues, and work with relevant teams to resolve them.
- Monitor and maintain data quality through data loads, migrations, and related projects.
- Manage users, roles, security settings, profiles, permission sets, fields, and page layouts.
- Create and maintain system documentation, policies, and procedures.
- Analyze business processes related to Salesforce and proactively drive solutions.
- Comply with the company’s Quality Management System.
- Manage vendor relationships.
- Anticipate and recommend technical changes for Salesforce and other applications.
- Oversee multiple Salesforce projects and deliverables under tight deadlines.
- Uphold the company’s mission and values through accountability, innovation, integrity, quality, and teamwork.
Requirements
- Proficiency in Saleforce.com administration
- Salesforce Certified Administrator (SCA)
- Strong understanding of Salesforce.com; including Sales Cloud and Service Cloud technical requirements, system configuration, and user requirements.
- Fluency in Japanese and English
Benefits
- Global report line
- Competitive salary and benefits