Salesforce Administrator

Salary: £50,000 - 55,000 per year

Requirements:

• Strong Salesforce administration and configuration skills
• Experience designing, building, testing and troubleshooting Salesforce Flows
• Knowledge of Salesforce security, permissions and sharing
• Experience with objects, fields, record types, page layouts and validation rules
• Ability to create reports and dashboards
• Experience using SOQL for data investigation
• Experience with data imports, data quality and troubleshooting
• Experience gathering requirements and carrying out impact analysis
• Experience with testing, acceptance criteria and user acceptance testing
• Ability to provide user support, guidance and training
• Ability to recognise when technical escalation is required
• Practical experience administering Salesforce and supporting users
• Experience managing Salesforce security, access and sharing for routine requirements
• Experience investigating configuration, automation, data and reporting issues
• Experience translating business requirements into suitable Salesforce solutions
• Experience creating test scenarios, supporting user acceptance testing and resolving defects
• Experience using SOQL and Salesforce data tools
• Relevant practical experience will be considered alongside certification, and consultant certifications are not required

Responsibilities:

• Support the day-to-day running and continued improvement of our Salesforce environment
• Handle routine Salesforce administration and user support
• Design, build, test and troubleshoot Salesforce Flows and other declarative configuration
• Gather and clarify requirements with users
• Create reports and dashboards
• Test changes and support users through user acceptance testing
• Recognise when changes are high-risk, code-related or require architectural input, and escalate appropriately
• Handle user requests, day-to-day issues and configuration-related defects
• Manage users, profiles, permission sets, roles, queues, sharing rules and access
• Investigate automation, data, access and reporting issues
• Use SOQL to investigate and validate Salesforce data
• Maintain objects, fields, record types, page layouts, validation rules and other configuration
• Answer user questions and help people use Salesforce effectively
• Provide user training and guidance, including training for engineering teams where needed
• Support day-to-day Marketing Cloud Advanced administration, including segments, campaigns and emails
• Support finance-related Salesforce configuration, including products, price books and related processes
• Build straightforward and moderately complex solutions using Salesforce standard configuration and declarative tools
• Configure custom objects and fields
• Create validation rules, record types and page layouts
• Configure profiles, permission sets, roles and sharing rules
• Build approval processes and other standard automation
• Work directly with users to understand the business problem behind a request
• Ask questions and clarify requirements rather than building the first suggested solution
• Assess which users, data, processes and existing functionality may be affected
• Work with users to define clear acceptance criteria
• Support users during testing and respond to defects or feedback
• Confirm that the delivered solution meets the agreed requirement

Technologies:

• Cloud
• Support
• Marketing
• Salesforce
• Security
• DevOps
• Flow

More:

We are MSite and we have an exciting opportunity for a full-time, permanent Salesforce Admin to join our team in Liverpool. In return, we offer a competitive salary of £50,000 to £55,000 per annum. This role sits across a broad Salesforce estate, where strong core Salesforce administration and declarative skills are more important than experience with every product we use. We value practical experience and a user-focused approach, and we would love to hear from you if you feel you have the skills and experience to succeed.

last updated 34 week of 2026