Salesforce Administrator (WFH) | ZR_1392_JOB

Salesforce Administrator (Remote)

About PeoplePartners

• At PeoplePartners, great work starts with great people—and we have the certification to back it up! As a Great Place to Work® certified company, we've built a people-first culture where talented professionals can do meaningful work, gain global exposure, and grow their careers.

• You'll collaborate with international clients, tackle real-world challenges, and be part of a team that values curiosity, ownership, and continuous improvement.

• If you're looking for a workplace where your ideas are valued, your contributions make an impact, and your growth genuinely matters, you'll feel right at home here.

Role Overview

• Love solving Salesforce problems, making systems work smarter, and helping people get more out of their technology? We're looking for a hands-on Salesforce Administrator who enjoys turning Salesforce challenges into practical solutions.

• This isn't just about keeping a CRM running. It's about being the person users turn to when something isn't working, understanding what needs to change, and making Salesforce easier and more effective for everyone.

• You'll support day-to-day Salesforce operations, troubleshoot system issues, improve configurations, build reports and dashboards, and help users get the most out of the platform.

• Working closely with business users, an internal Salesforce team, and an external development partner, you'll translate business requirements into solutions that improve processes and user experiences.

• If you're naturally curious, enjoy investigating problems, and take pride in making technology work better, this could be your next opportunity.

Key Responsibilities:

• Investigate and resolve Salesforce user access, configuration, and data issues.

• Provide day-to-day Salesforce administration and user support.

• Build, maintain, and improve Salesforce reports and dashboards.

• Configure and update Salesforce forms, flows, and page layouts.

• Troubleshoot system issues and identify appropriate solutions.

• Gather business requirements and document technical specifications.

• Coordinate with internal Salesforce teams and external development partners.

• Escalate complex technical issues and communicate progress to stakeholders.

• Identify opportunities to improve Salesforce processes, configurations, and usability.

• Provide Salesforce user training and guidance.

• Maintain accurate documentation of system changes, issues, and resolutions.

• Support system reliability, data accuracy, and consistent user experiences.
  

Job Requirements:

Required Qualifications (Must-Have):

• Hands-on experience administering and supporting Salesforce.

• Experience troubleshooting Salesforce user access, permissions, configuration, and data issues.

• Experience creating and maintaining Salesforce reports and dashboards.

• Experience configuring Salesforce flows, forms, and page layouts.

• Ability to gather business requirements and prepare clear technical specifications.

• Experience providing Salesforce user support, guidance, or training.

• Strong analytical, troubleshooting, and problem-solving skills.

• Ability to investigate issues independently and identify practical solutions.

• Strong written and verbal communication skills, including explaining technical concepts to non-technical users.

• Ability to manage multiple requests, prioritize tasks, and follow through on issue resolution.

• Experience collaborating with business stakeholders and technical teams.

• Comfortable working remotely and supporting teams during Australian East Coast business hours.

Preferred Qualifications (Nice-to-Have):

• Salesforce Certified Administrator certification.

• Experience with Salesforce Experience Cloud (formerly Community Cloud).

• Experience configuring or supporting online forms, user-facing portals, or external user experiences within Salesforce Experience Cloud.

• Relevant Salesforce training or completed Trailhead modules.

• Salesforce certification is an advantage, not a requirement. Practical Salesforce administration experience and troubleshooting capability are the priorities.

Why Join PeoplePartners?

• At PeoplePartners, you're not just joining a company. You're joining a Great Place to Work® certified workplace where your skills, ideas, and career development matter.

• Work From Home: Enjoy the convenience of a remote work setup while collaborating with an international team.

• Global Exposure: Gain valuable experience supporting an Australian client and working with international stakeholders.

• Career Growth Opportunities: Strengthen your Salesforce administration, troubleshooting, configuration, and business systems experience.

• Continuous Learning and Development: Expand your technical knowledge through hands-on Salesforce challenges, collaboration, and knowledge sharing.

• People-First Culture: Be part of a supportive environment that values teamwork, respect, accountability, and open communication.

• Employee Engagement Activities: Connect with the wider PeoplePartners community through activities that encourage collaboration and team connection.

• Meaningful Work: Help users solve real problems, improve business processes, and make Salesforce more effective across the organization.

• Collaborative Environment: Work alongside business users, Salesforce specialists, and development partners who value practical solutions and continuous improvement.

• If you're someone who enjoys investigating Salesforce issues, improving configurations, and helping people work more effectively, we'd love to hear from you. Apply today and take the next step in your Salesforce career with PeoplePartners!

Work Details

• Work Setup: Fulltime ; Work From Home (WFH).

• Schedule: Day-shift (Australian East Coast).

• Client: Australia-based.

Company Benefits:

• Permanent Work-from-home setup

• Company-provided equipment

• Secondary Wi-Fi Modem

• 21 Leave Credits Annually - Leave benefits begin on Day 1.

• 100% conversion of UNUSED leave credits

• HMO on Day 1

• 13th Month Pay

• Monthly Gift Voucher

• Milestone Tokens (Birthday/Anniversary/Christmas).

• A Life Beyond the Screen #WorkLifeBalance.

• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.