Salesforce Application Support Specialist - Cambridge

Salary: £15,000 - 15,000 per year

Requirements:

• Proven experience as a Salesforce Administrator, Salesforce Application Specialist, CRM Administrator or in a similar role.
• Strong understanding of Salesforce data models, objects, field mapping, workflows and automation.
• Experience supporting Salesforce implementations, migrations or major enhancement projects.
• Experience with data migration, data mapping and data quality activities.
• Experience supporting integrations with third-party systems.
• Knowledge of Salesforce Flow and business process automation.
• Experience with SmartFlows, Conga, Xpertdoc, Nintex or similar document generation platforms is beneficial.
• Experience working with implementation partners, suppliers and business stakeholders.
• A clearly stated location on the CV is required for consideration.

Responsibilities:

• Act as the primary internal Salesforce specialist and subject matter expert.
• Support the final stages of a large-scale Salesforce implementation, including testing, deployment and post-go-live support.
• Work closely with implementation partners to review, validate and improve delivered solutions.
• Configure and administer Salesforce, including objects, fields, permissions, workflows, automation and security settings.
• Support data mapping, migration and data quality activities.
• Assist with integrations between Salesforce and other business systems.
• Support SmartFlows document generation, templates, offer packs and automated communications.
• Build and maintain workflows, business rules, conditional logic and process automation.
• Investigate and resolve system issues, defects and user queries.
• Support QA, UAT and release validation activities.
• Create and maintain documentation, process maps and support procedures.
• Act as the owner of the Salesforce platform during the implementation and go-live period.

Technologies:

• CRM
• Flow
• Support
• Salesforce
• Security

More:

We are a well-established organisation seeking a hands-on Salesforce Application Support Specialist to support a major Salesforce implementation through testing, data migration and go-live. This is an interim role with an initial assignment expected to last circa 3 months. The position is predominantly remote, with ad-hoc travel to Cambridge required.

last updated 32 week of 2026