Salesforce B2B Commerce Lead

Job Title - Salesforce B2B Commerce Lead – Specialist – ACS Song

Management Level: <Level 9 - Specialist >

Location: Kochi

Must have skills: Salesforce Generic

Good to have skills: Salesforce B2B Commerce

Experience: 5–8 years of experience in Salesforce B2B Commerce and related technologies

Educational Qualification: Graduation (accurate educational details should be captured)

Job Summary

We are seeking an experienced and motivated Salesforce B2B Commerce Lead – Specialist with 5–8 years of experience in designing, developing, and delivering scalable eCommerce solutions on Salesforce B2B Commerce Cloud. The ideal candidate has strong knowledge of Apex, Lightning Web Components (LWC), and Salesforce platform capabilities, with proven experience in both backend and frontend development. You will lead technical delivery, mentor team members, and ensure adherence to best practices while collaborating with cross-functional teams to drive successful multi-market rollouts.

Roles and Responsibilities

• Own the technical direction and ensure delivery of high-quality, scalable, and maintainable Salesforce B2B Commerce solutions.
• Lead and mentor developers, providing guidance through code reviews, technical planning, and solution design.
• Design, develop, debug, unit test, and document complex Salesforce applications and integrations.
• Develop and customize Lightning Web Components (LWC) and Communities for B2B Commerce Cloud.
• Implement Apex Classes, Triggers (before/after insert, update, delete), and Scheduler Classes for automation.
• Create and manage Flows (Schedule-triggered, AutoLaunched, Record-triggered) and modify standard checkout flows.
• Make architectural and design decisions ensuring scalability, maintainability, and compliance with Salesforce standards.
• Collaborate with cross-functional teams to align technical implementation with business requirements.
• Proactively identify technical risks and propose improvements across the codebase and processes.
• Ensure proper validation checks, error handling, and user experience enhancements (e.g., Toast Notifications).
• Act as a key troubleshooter in complex/escalated incidents and provide innovative solutions.
• Manage multi-market rollouts including multi-currency and multi-language implementations.
• Ensure adherence to CI/CD pipelines, code quality standards, and Salesforce best practices.

Professional and Technical Skills

• Strong expertise in Salesforce B2B Commerce Cloud (LWR template, checkout flows, staged rollouts).
• Hands-on experience in Apex programming (Classes, Triggers, Scheduler, Batch jobs).
• Proficiency in Lightning Web Components (LWC) including lifecycle hooks (connectedCallback, renderedCallback), directives (for:each, iterator, if:true), and decorators (@track, @wire, @api).
• Experience with frontend customization: styling LWC with custom CSS, applying validation checks, and building reusable components.
• Knowledge of Salesforce Communities and integration with external APIs.
• Strong understanding of SOQL, data loading activities (Data Loader, Workbench), and permission set assignments.
• Experience with GitHub, Bitbucket, and code management tools.
• Familiarity with CI/CD pipelines and code quality tools (SonarQube).
• Exposure to multi-threaded integrations, caching mechanisms, and API-driven commerce flows.
• Strong problem-solving, analytical, and logical skills with attention to detail.
• Ability to work under pressure and deliver within deadlines.

Additional Information

About Our Company | Accenture

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.