Salesforce Business Analyst
Summary
Lead a Salesforce transformation for a regulated energy utility, modernizing customer service and clean-energy programs by replacing legacy systems and reducing technical debt.
RESPONSIBILITIES: Kforce has a client in Armonk, NY that is seeking an experienced Salesforce Business Analyst Lead to support a large-scale, greenfield customer technology and customer information system transformation for a regulated energy and utilities organization. The program is modernizing customer service and clean-energy program capabilities, replacing legacy Salesforce environments, preserving required business logic, and reducing technical debt through a clean future-state architectu…