Salesforce Business Analyst / Project Manager
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Business Program Manager – Salesforce | Sales/Retail | Business Strategy & Product Delivery
Location: Toronto, Canada
Work: Hybrid, from office Tuesday to Thursday
MANDATORY
• Need candidate who has done bachelor's or master's degree from Canada
Business Program Manager
Role Overview
A business-facing Program Manager who bridges strategy and technology — translating business needs into product features and driving them to launch. Not a technical/coding role.
Must-Have Qualifications
• Strong communication skills — written and verbal
• Business acumen — understands strategy, programs, and business operations
• Experience in Sales or Retail domain (preferred background)
• Proven experience leading Business Programs as a Program Manager on the business side
• Experience as a DRI (Directly Responsible Individual) for tools/systems
• Ability to translate business requirements into product features in collaboration with technology teams
• Salesforce exp is preferred
• Strong structured thinking with clear examples of:
• Stakeholder alignment
• Prioritization with business teams
Day-to-Day Responsibilities
• Understand and internalize business strategy and programs
• Gather and translate business requirements into product/feature specifications
• Partner with technology teams (e.g., Salesforce or other platforms) to deliver solutions
• Lead testing and launch of new features/tools
• Serve as the business-side point of contact for tooling