Salesforce Business Analyst

Job Description for Salesforce Business Analyst in Melbourne

● Documenting baseline information and requirements
● Developing and defining project roadmaps / workstreams in conjunction with program lead
and delivery teams
● Tracking delivery progress of documented To Be requirements
● Liaising with teams, managers and stakeholders
● Analyzing Salesforce implementations
● Applying relevant / best practice methodology for the business
● Solving issues during testing
● Ad hoc items as required

Your experience and capability
● Extensive experience in Salesforce program and implementation working with internal and
external team (System Integrators)
● An analytical mindset. Being able to analyze multiple data sources in an investigative manner is
important and provide insights
● Enjoy all things data
● Tracking and evaluating in a detail orientated manner and advise the business on what should
be reported on for value-add
● The ability to make decisions fast. Being able to make actionable recommendations based on
data findings will be important
● The ability to take the initiative
● Tell the business what you need confidently
● Experience with collaborative workspaces such as Confluence and Jira
● Relevant tertiary qualifications or equivalent extensive experience
● Flexibility to step outside defined role in order to get something done
● Excellent verbal and written communication skills. Ability to clearly communicate complex
ideas to both technical and non-technical teams
● The ability to take the initiative and think outside the box to meet the objective
● Enjoy working in fast-paced agile team environment