Salesforce Business Analyst – Service Cloud

Role: Salesforce Business Analyst

Hybrid: 3 days in office

Role Descriptions: Act as a liaison between business stakeholders and technical teams to gather| analyze| and document requirements for Salesforce solutions. Ensure alignment with business objectives and deliver high-quality configurations and enhancements.Strong knowledge of Salesforce CRM (Sales Cloud| Service Cloud| or Marketing Cloud).Experience in requirements gathering| process analysis| and documentation.Familiarity with Agile methodology and tools like JIRA| Confluence.Excellent communication and stakeholder management skills.

Skills: Salesforce~Digital : Salesforce Service Cloud

Experience Required: 6-8