Salesforce Business Analyst

10 years of IT/CRM business analysis experience, with 7 years on Salesforce projects. Strong expertise in Salesforce Revenue Cloud modules, including: CPQ (product configuration, pricing, quoting, approval workflows) RCA (revenue recognition, contract amendments, reporting) Billing (subscription, usage-based billing, invoicing, dunning, credit notes) Proven experience delivering end-to-end Quote-to-Cash projects. Skilled in writing user stories, BRDs, FRDs, process diagrams, and data mapping do…