Salesforce Business Solution Architect
Join us as a Salesforce Business Solution Architect and play a key role in shaping impactful, scalable solutions that drive real business value. You will work at the intersection of business and technology, translating complex needs into effective, user-friendly solutions on the Salesforce platform. This role offers the opportunity to collaborate with global, cross-functional teams in a dynamic and fast-paced environment. You’ll have a direct influence on product direction, solution quality, and overall customer experience across Salesforce ecosystems. We value innovation, ownership, and a proactive mindset, giving you the space to make a tangible impact. If you’re ready to take on a strategic Salesforce-focused role and grow your career in a global setting, we encourage you to apply.
Responsibilities
- Take ownership of end-to-end solution design to align with business needs and strategic objectives
- Collaborate with product stakeholders to define scope, devise plans and develop roadmaps
- Develop business cases and conduct feasibility assessments for new initiatives
- Facilitate requirement workshops with global and regional teams
- Align detailed designs to architectural standards and ensure traceability to requirements
- Focus on user experience and Salesforce’s out-of-the-box capabilities for optimal outcomes
- Ensure compliance with security policies and regulatory requirements in service delivery
- Provide input into decision-making processes alongside business stakeholders
- Document solutions to ensure clarity and quality in agile environments
- Plan and coordinate deployments with project and operations teams
- Ensure solution readiness and stability during environment transitions
Requirements
- Strong functional expertise in Salesforce (Service Cloud, Health Cloud) and solid platform knowledge
- Background in business or technology or equivalent practical experience
- Fluency in English both written and spoken
- Extensive experience in solution design, business analysis or similar roles in healthcare
- Experience working within complex global multi-team environments
- Knowledge of Patient Services and pharmacovigilance processes
- Excellent communication, presentation and stakeholder management skills
- Ability to work effectively in matrix and multicultural organizations
- Organizational strength with strong attention to detail and deadlines
- Results-oriented mindset with a proactive attitude
Benefits
We gather like-minded people:
- Top tech minds driving innovation in AI, cloud and digital platform modernization
- Supportive team and agile, startup-like culture
- Hybrid by design mode and opportunity to work remotely within Poland
- Chance to work abroad for up to 60 days annually
- Business-driven relocation opportunities
We provide growth opportunities:
- Career development programs
- Thought leadership, mentoring, soft skills and well-being programs
- Certification (Anthropic, Gemini, GCP, Azure, AWS)
- English classes
We cover it all:
- Stable pay
- Participation in the Employee Stock Purchase Plan with a 15% discount
- Benefits package (health insurance, multisport, shopping vouchers)
- Referral bonuses up to $2,000
- Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and more
- Corporate, social and well-being events
Please, note:
- Benefits listed above are available to employees only
- We are open for working with Contractors. Terms of B2B cooperation agreements are agreed individually
- We will reach out to selected candidates exclusively