Salesforce Business Systems Analyst
Salesforce Business Systems Analyst (BSA) Mississauga, ON
- Onsite (5 Days WFO)
12 months
Must-Have
1. Excellent communication skills to effectively
interface with management and understand end-user issues
2. Demonstrated
technical experience and broad knowledge of applicable IT systems/applications.
Salesforce experience is preferred
3. Demonstrated experience in
troubleshooting and applying root cause analysis
4. Project management skills
with the ability to work independently and collaboratively on cross-functional
projects
5. Proven ability to perform effectively in a fast-paced, high-growth,
rapidly changing environment
Role descriptions / Expectations from the Role
Analyzes
complex business problems to be solved Identifies, evaluates, designs, and
develops systems and procedures that are cost-effective and meet user
requirements Develops integrations, converts data, and configures system
settings and options for enterprise-wide applications Plans and executes unit,
integration, and user acceptance testing (UAT); creates specifications for
systems to meet business requirements Influences, owns, and designs the user
experience around sales enablement tools, working to maximize ROI Works with
stakeholders and cross-functional teams (sales, finance, marketing, technical,
and product teams) to gather requirements, deliver desired information, and
address daily business or systems issues Publishes and maintains dashboards,
automated metrics reports, and data analysis to support performance and
operations Provides consultation to users in the area of automated systems,
sets up user access, and trains users on applications