Salesforce Business Systems Analyst - FSC
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Summary
A senior Salesforce Business Systems Analyst (8-10+ years) who gathers requirements, writes user stories, and bridges business needs with technical design on enterprise Salesforce builds, with hands-on Lightning, Aura, and Apex work focused on Financial Services Cloud (FSC). Hybrid role based in Toronto, delivered via Agile/Scrum.
Salesforce Business System Analyst
Location: Toronto, ON
Work Model: Hybrid (2 days per week in-person at Toronto office preferred)
Skills: Business Analysis, Agile Way of Working, Salesforce
Experience Required: 8–10 Years
Detailed Job Description
- 10+ years of overall IT experience, with strong experience as a Salesforce Business Analyst in enterprise-scale implementations.
- Strong Salesforce development background, with the ability to bridge business requirements and technical solution design.
- Hands-on experience with Salesforce Lightning, Aura Components, and Apex development and customization.
- Strong experience in requirements gathering, business analysis, user stories, functional specifications, process flows, and acceptance criteria.
- Work closely with business stakeholders, product owners, architects, developers, and QA teams to translate business needs into scalable Salesforce solutions.
- Strong understanding of Salesforce configuration, customization, data models, workflows, integrations, and application architecture.
- Experience with Agile/Scrum delivery, including backlog refinement, sprint planning, UAT support, defect analysis, and production implementation.
- Experience with Salesforce Financial Services Cloud (FSC) and/or banking and financial services domain.
Top 3 Required Skills
- Salesforce Business Analysis with strong requirements gathering, user stories, functional specifications, and stakeholder management experience.
- Salesforce Development Background with hands-on experience in Lightning, Aura Components, and Apex along with Salesforce Financial Services Cloud (FSC) experience.
- 10+ years of IT/Salesforce experience, with the ability to bridge business requirements and technical solution design.
Top 3 Preferred Skills
- Banking / Financial Services domain experience.
- Agile/Scrum delivery experience, including backlog refinement, UAT, defect analysis, and production implementation.
- Salesforce Certifications.
Education Requirements
- Bachelor’s or master’s degree in computer applications or engineering.
