Salesforce Consultant/Application Support

Responsibilities:

• Provide daily support to users of CRM and ERP systems, ensuring smooth system operation.

• Maintain, configure, and customize Salesforce solutions in line with business needs.

• Analyze business requirements and contribute to the design and implementation of system solutions.

• Test new functionalities and system enhancements prior to deployment.

• Prepare and maintain system documentation, reports, and user guidelines.

• Identify opportunities for improvements and proactively recommend new tools and solutions.

Requirements:

• Bachelor’s degree (or ongoing studies) in a relevant field such as Business, IT, or Computer Science.

• Hands-on experience with Salesforce (administration/configuration)

• Good knowledge of MS Office tools.

• Good command of English (B2), both written and spoken.

• Strong motivation to learn and develop new skills.

• Well-developed communication skills and ability to work collaboratively with various stakeholders.

Nice to have:

• Knowledge of CRM/ERP integrations.

• Basic understanding of the real estate industry.

• Familiarity with UML, BPMN, or SQL.

• Experience in data analysis, including SQL-based approaches.