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Salesforce Consultant - Remote (US Shift)

Lead and optimize Salesforce CRM across Sales, Marketing, Customer Service, and AI-enabled automation initiatives to improve customer experience, data quality, and business efficiency.

Company Details
Cole-Parmer India is a global provider of laboratory, industrial, and scientific products and solutions. The company supports customers across research, healthcare, manufacturing, and industrial sectors with a strong focus on innovation and operational excellence.

Requirements

  • 8+ years of hands-on Salesforce experience in CRM Manager, Product Owner, or Senior Administrator roles

  • Strong expertise in Salesforce Sales Cloud and Service Cloud

  • Experience with Marketing Cloud is preferred

  • Experience implementing AI-enabled CRM capabilities like Einstein, predictive analytics, and automation tools

  • Strong understanding of CRM data governance, architecture, and integrations

  • Experience working with ERP systems, APIs, middleware, and enterprise data ecosystems

  • Proven experience supporting Marketing, Sales, Customer Service, and Analytics teams

  • Experience managing CRM data quality, workflows, and automation

  • Salesforce Administrator certification is mandatory

  • Strong stakeholder management and cross-functional collaboration skills

  • Experience leading or mentoring CRM administrators or analysts

  • Bachelor’s Degree in Business, Information Systems, Computer Science, Data Science, or related field

  • Experience implementing AI-enabled CRM features (e.g., Einstein, predictive analytics, recommendation
    engines, automation tools and lightening web components).

Responsibilities

  • Own and manage Salesforce CRM across Sales, Marketing, Customer Service, and Analytics teams

  • Define CRM roadmap, priorities, and platform strategy aligned with business goals

  • Lead Salesforce administration, automation, integrations, and platform optimization

  • Drive CRM data governance, quality standards, and validation processes

  • Partner with Data and Technology teams for enterprise integrations and AI initiatives

  • Improve workflows, reporting, dashboards, and business processes within Salesforce

  • Support lead lifecycle management, customer segmentation, and campaign execution

  • Enable AI-driven insights, forecasting, personalization, and automation capabilities

  • Drive user adoption through training, enablement, and change management

  • Manage Salesforce releases, enhancements, and platform performance

  • Collaborate with external vendors and internal stakeholders for CRM initiatives

Job Details
Job Setup: Remote

Working Hours: 6:30pm to 3:30am IST.

Interview Process

  • Recruiter Screening

  • Hiring Manager Discussion

  • Salesforce Functional Round

  • Stakeholder Round

  • Final Leadership Discussion

Important Note
ClanX is a recruitment partner, helping Cole-Parmer India hire a CRM Manager - Salesforce

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What this application asks

recruitee

Full name, Email, CV, Phone

  • How many years of experience do you have as a Salesforce CRM Manager? choose one
  • Are you open to working in the US Shift from 6:30pm to 3:30am IST? yes / no
  • What is your notice period? (We are looking for candidates who can join within 30 days) choose one
  • Is your notice period negotiable? choose one
  • Are you a citizen of India and currently based in India? yes / no
  • Do you have experience working with Salesforce CRM? yes / no
  • What is your current annual CTC range? (INR) choose one
  • Please share the figures for your current CTC breakup: Fixed, Variable, ESOPs (with vesting), and any other components
  • What is your expected annual CTC? (INR)
  • Help us with your LinkedIn profile link
  • Do you have experience implementing AI-enabled CRM features (e.g., Einstein, predictive analytics, recommendation engines, automation tools and lightening web components). yes / no
  • Do you have experience in integrating AI or advanced analytics tools with CRM platforms. If yes, pls explain
  • Do you have Salesforce administrator certification? yes / no
  • What interests you in the company Cole Parmer (https://www.coleparmer.in)? written answer
  • Why do you want to leave your current role? written answer
  • Are you currently holding any job offers? If yes, please provide details about the role, company, expected joining date, and offered compensation. If not, please respond with 'NA'. written answer
  • Where did you find this job opportunity? (e.g., LinkedIn, Twitter, WhatsApp, etc). If someone referred you, please mention their name and contact number so we can thank them. (Write NA if not applicable). written answer

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