Salesforce Consultants - Sales or Service Cloud
We are looking for two Salesforce techno-functional consultants for our multi-billion dollar client company - one for Sales Cloud and another for Service Cloud. Both these roles will be leveraged to architect and deliver large SFDC cloud transformation and application modernization program.
Responsibilities:
Required Skills and Experience:
Responsibilities:
- You will be responsible for the full systems development life-cycle for Sales Cloud or Service Cloud from requirements gathering through implementation of various functional architecture solutions for SFDC and Force.com platform.
- You will work closely with our client and must demonstrate individual functional, technical and professional knowledge to ensure that the work, products and deliverables are of the highest caliber to ensure client satisfaction.
- You will also apply project management expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiency, mitigate risks, resolve issues, and optimize cost savings and efficiency.
Required Skills and Experience:
- Bachelor's Degree.
- 5+ years' experience in implementation of Salesforce Sales Cloud or Service Cloud.
- 5+ years hands-on experience in developing and deploying Salesforce solutions.
- Experience with Sales Cloud, Leads, Accounts, Opportunities, Quotes, CPQ applications like Steelbrick, Apttus etc. or Experience with Service Cloud, Knowledge, Live Agent, Customer Community, Chatter and understanding web services API.
- Sales Cloud or Service Cloud certification is a must.
- Command over APEX, Visual Force Pages, Web Services, SOQL, AJAX, XML, Javascript and HTML is a must to design, configure, and develop custom code and integrations to create new functionality and extend existing apps.
- Expertise with Salesforce Administration: configuration, standard data model, security, and automation such as validation rules, workflows, and process flows.
- Should have hands-on experience on Salesforce setups such as Permission Sets, Sharing Model, Roles, OWD, Object relationships.
- Sound knowledge on Standard objects, Sales or Service processes, Validations, Workflows, Process Builders, Reports and Dashboards.
- Knowledge on Delegated Admin capabilities, Communities, Partner portal, Sites is desirable.
- Mentor-ship of more junior team members in business analysis, project management, and SalesForce.Com best practices.
- Manage offshore teams.
- Experience with system design, configuration, customization, integration, testing and support.
- Experience with all aspects of the system implementation including, but not limited to, gathering requirements, designing the future state solution, the development objects related to their process scope, as well as supporting testing and post implementation support.
- Excellent analytical and problem solving skills.
- Excellent verbal and written communication skills.
- Must be willing to travel up to 50%.