Salesforce CRM Administrator (Immediate Joining)

Salesforce CRM Administrator

Salary: Salary is no bar for the right candidate

Joining: Immediate

Spikewell India Pvt. Ltd (a subsidiary of Spikewell LLC, USA) is a rapidly growing Information Technology products and services company. We pioneer in providing innovative, scalable, robust, and secure solutions in the ever-changing technology landscape of Web, Mobile, Cloud, AI/ML, and Generative AI Technologies.

Responsibilities:

We are seeking a highly skilled and motivated Salesforce CRM Administrator to join our dynamic team. The ideal candidate will have a solid understanding of Salesforce functionality, configuration, and administration. As a Salesforce Administrator, you will play a key role in optimizing and maintaining the Salesforce platform to meet the evolving needs of our clients.

· Identify and gather requirements from users and stakeholders.

· Customize and configure Salesforce to align with business processes and requirements.

· Implement and maintain custom objects, fields, validation rules, workflows, and process builder flows.

· Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups.

· Resolve user support tickets, Provide ongoing user training, and create training materials as needed.

· Ensure data integrity through the design and implementation of data quality best practices.

· Perform data imports, updates, and maintenance tasks as needed.

· Develop and maintain reports and dashboards to provide insights into key performance indicators.

· Build and maintain automated processes using workflows, process builder, and Flow.

· Collaborate with development teams for more complex automation requirements.

· Assist in the integration of Salesforce with other systems and applications. Troubleshoot and resolve integration issues.

· Implement and maintain security controls, including sharing rules and security settings.

· Conduct regular security audits and implement best practices.

Qualifications:

· Bachelor’s degree in Computer Science, Information Technology, or a related field.

· 2 to 4 years of hands-on experience as a Salesforce Administrator.

· Salesforce certified administrator or Salesforce advanced administrator certification is required.

· Experience in performing Salesforce upgrades and ensuring successful integration.

· In-depth understanding of Salesforce products, functionality, and Salesforce best practices.

· Strong analytical and problem-solving skills coupled with excellent communication and interpersonal skills.

Contact: hr@spikewell.com | 7077775204, 7077734143

Address: Unit No. 729/730, DLF Cyber City, Technology Corridor,
Chandaka Industrial Estate, Patia, Bhubaneswar- 751024