Salesforce CRM/CPQ Consultant - Sales Cloud

Role Overview:

We are looking for an experienced Salesforce CRM - CPQ Consultant with 5+ years of experience in Salesforce CRM, Sales Cloud, and Salesforce CPQ. The ideal candidate should have strong hands-on experience in configuring, implementing, customizing, and supporting Salesforce solutions, with a good understanding of sales processes, quote - to - cash workflows, and system integrations.

Key Responsibilities:

- Configure, customize, and maintain Salesforce CRM (Sales Cloud) and Salesforce CPQ solutions.

- Implement and manage CPQ functionalities, including product configuration, pricing rules, discounting, quote generation, and approvals.

- Design and optimize Lead - to - Opportunity, Opportunity - to - Quote, and Quote - to - Order processes.

- Work on Salesforce objects, fields, validation rules, workflows, approval processes, and Flow automation.

- Troubleshoot and resolve Salesforce CRM - CPQ issues related to pricing, quotes, product bundles, and approvals.

- Collaborate with business stakeholders to understand requirements and translate them into Salesforce solutions.

- Support integrations between Salesforce CRM, CPQ, ERP, and other enterprise applications.

- Participate in testing, deployment, enhancements, and ongoing production support.

Required Skills & Experience:

- 5+ years of experience working with the Salesforce ecosystem.

- Strong hands-on experience with Salesforce CRM, Sales Cloud, and Salesforce CPQ.

- Good understanding of CPQ product rules, price rules, pricing methods, discount schedules, and quote templates.

- Experience with Salesforce configuration, automation, and customization.

- Strong understanding of Quote - to - Cash (QTC) and Order - to - Cash (O2C) processes.

- Experience with Salesforce Flow, SOQL, and data management.

- Familiarity with Apex, Lightning Web Components (LWC), and Salesforce APIs.

- Experience in troubleshooting, debugging, and supporting Salesforce applications.

- Strong communication, analytical, and stakeholder management skills.

Good to Have:

- Salesforce CPQ or Sales Cloud certifications.

- Experience with Salesforce Billing or subscription management.

- Knowledge of ERP integrations such as NetSuite, SAP, or Oracle.

- Experience working in Agile - Scrum environments.

Ideal Candidate Profile:

A hands - on Salesforce professional with strong expertise in Sales Cloud and Salesforce CPQ, capable of independently managing CRM configurations, CPQ implementations, business process automation, and production support. The candidate should have a solid understanding of sales operations and quote - to - cash processes.