Salesforce Data 360

We are hiring for MNC company

Role & responsibilities

Configure and maintain Data Streams from Salesforce (Sales Cloud, Service Cloud, Marketing Cloud) and external systems.

• Build and maintain Data Model Objects (DMOs), Configure Identity Resolution rules, Develop Data Transforms, Write and optimize SQL for Calculated Insights
• Create and test segments for downstream activation
• Debug issues related to missing data, incorrect unification, or data mismatches.
• Support UAT, deployment, and post-go-live production issues.
• Work with architects and analysts to implement technical designs.
• Participate in code reviews, testing, and release cycles.
• Support defect resolution and optimization activities.
• Document Data 360 configurations and technical flows.

Professional & Technical Skills:

Must Have Skills

Hands-on experience with Salesforce Data Cloud (Data 360) configuration and development. Solid understanding of:

• Data Streams & DMOs
• Identity Resolution & Match Rules
• Data Transforms
• Calculated Insights (SQL)
• Segmentation & Activation
• Ability to develop maintainable and scalable solutions.
• Strong problem-solving and communication skills.
• Strong SQL skills (joins, aggregations, window functions preferred).
• Experience working with JSON, APIs, and data integration pipelines.
• Understanding of event-based data and customer engagement tracking.
• Basic understanding of Salesforce metadata, objects, and permissions.

Good to have Skills:

• Sales Cloud / Service Cloud knowledge
• Exposure to Zero Copy, Document AI, or Semantic Layer is a plus
• Knowledge of Salesforce Agentforce integrated with Data Cloud (Data 360) to enable real-time, data-driven AI agent experiences.

Certifications Required:

• Salesforce Data Cloud Consultant Mandatory
• Salesforce Administrator Mandatory
• Agentforce Specialist – Preferred
• Salesforce AI Associate – Preferred

Additional Information:

• 3–5 years of Salesforce experience.
• 1 year experience in Data 360 implementation projects is preferred.
• Experience working in Agile teams.
• 15 years of full-time education is required.