Salesforce Developer
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Purpose of the role :
As a Salesforce Developer your job will be responsible for transforming design and product vision into working product. You will be developing, customizing, and enhancing functionalities of Salesforce platform. Having discussions with team and other stake holders to map and implement the user stories. Working mostly with Experience cloud, Service cloud (Einstein tools) and Agentforce.
Responsibilities :
Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce to support business requirements
Application development, including basic Visualforce pages/Lightning pages, Lightning Web Components, assist with each release cycle to implement and deploy new/updates to existing applications and code
Striving towards coding best practices and data quality
Provide on-going technical support for existing customization and configurations being used on the Salesforce platform
Salesforce configuration changes, including (but not limited to): Workflow, fields, page layouts, record types, custom settings, dashboards, and reports
Building Einstein experience
Agentforce development experience
Integration with other systems is an advantage
Development in: a. Service Cloud b. Experience cloud
Competencies
Secondary education degree or University degree (Bc/MA)
At least 4 years’ experience in similar role
Experience in Service Cloud, Community Cloud, Data Cloud, Agentforce, Einstein
Previous experience with Chatbot design and Einstein tools
Advanced Salesforce development experience, with a strong focus on Apex and Visualforce or Lightning Component development
Hands on experience in Java or C# development experience including solid HTML, JavaScript, and CSS
Good communication skills
Skills
A proactive attitude to platform enhancements
A desire to implement best practice solutions
Available and responsive to questions
Excellent relationship-building skills and ability to liaise with stakeholders at all levels
Gathering requirements and proposing technical solutions
Training users and creating training materials
Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
Experience implementing Salesforce configuration changes including (but not limited to): Workflow, fields, page layouts, record types, custom settings, dashboards, and reports
Demonstrates enthusiasm towards continued personal/professional development
Active in the Salesforce community
Qualifications and education requirements
Working experience of at least 4 years with SF products
Previous experience in Customer Service is an advantage, but not a must.
Secondary education degree or University degree (Bc/MA)
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.