Salesforce DevOps

About the role

WeSupport, Inc. is seeking a talented Salesforce DevOps professional to join our team on a contract basis. This role is pivotal in ensuring the seamless deployment, maintenance and optimisation of our Salesforce platform infrastructure. As a Salesforce DevOps specialist, you will bridge the gap between development and operations, implementing best practices in continuous integration and continuous deployment (CI/CD) to enhance our delivery pipeline. This position is based in Bonifacio Global City, Taguig City, Metro Manila, and offers an exciting opportunity to work with cutting-edge cloud technologies in a dynamic environment.

Key responsibilities

• Design, implement, and maintain scalable Salesforce DevOps processes to support efficient application development and deployment.
• Develop, manage, and optimize CI/CD pipelines using tools such as GitHub Actions, GitLab CI, Azure DevOps, or Jenkins to automate Salesforce deployments.
• Manage the complete deployment and release lifecycle across sandbox, staging, UAT, and production environments using Salesforce DX (SFDX), Metadata API, and deployment automation tools.
• Implement and enforce Git version control best practices, including branching strategies, pull requests, code reviews, and merge policies.
• Integrate static code analysis and quality assurance tools (e.g., PMD, SonarQube) to ensure code quality, security, and compliance before deployment.
• Develop and maintain environment management strategies, including scratch orgs, sandbox refreshes, environment synchronization, and data migration.
• Automate Salesforce testing processes, including Apex unit tests, regression testing, and validation testing, to improve deployment reliability.
• Monitor CI/CD pipeline performance, deployment success rates, lead times, and other DevOps metrics to continuously improve release efficiency.
• Investigate and resolve deployment issues, build failures, merge conflicts, and environment-related problems promptly.
• Collaborate closely with Salesforce Developers, Solution Architects, QA Engineers, Product Owners, and Business Analysts to support project delivery and release planning.
• Define and implement Salesforce DevOps governance, deployment standards, release procedures, and operational best practices.
• Support multiple concurrent Salesforce projects by coordinating deployment schedules, release calendars, and production rollouts.
• Ensure all Salesforce deployments comply with organizational security, audit, and change management policies.
• Continuously evaluate and recommend new DevOps tools, automation techniques, and best practices to improve software delivery performance.
• Create and maintain technical documentation, deployment guides, release notes, and standard operating procedures for DevOps processes.
• Mentor junior team members and promote DevOps culture, automation, collaboration, and continuous improvement across Salesforce development teams.
• Participate in release planning, sprint reviews, post-deployment validation, and production support activities to ensure successful project delivery.

What we're looking for

• Bachelor’s degree in Information Technology, Computer Science or Management-related courses.
• At least 4-7 years (mid-level) experience in Salesforce DevOps
• At least 8-10 years (senior level) experience in Salesforce DevOps
• CI/CD Pipeline Management: Design, implement, and maintain continuous integration/continuous deployment (CI/CD) pipelines using platforms like GitHub Actions, GitLab CI, Azure DevOps, or Jenkins.
• Deployment & Release Management: Manage the end-to-end release process, ensuring stable, automated deployments across sandbox, staging, and production environments using Salesforce DX (SFDX) and Metadata API.
• Source Control & Quality Gates: Enforce version control standards (Git branching, pull requests) and integrate static code analysis (e.g., PMD, SonarQube) to ensure code quality.
• Environment Strategy & Automation: Develop and maintain environment strategies, including scratch org management and data management, and automate testing (unit tests, regression testing).
• Monitoring & Troubleshooting: Monitor release KPIs (deployment success rate, lead time) and troubleshoot deployment or build failures.
• Collaboration & Governance: Collaborate with developers, architects, and stakeholders to define DevOps strategies, establish best practices, and improve release governance