Salesforce Implementation Consultant
About the company
You’ll join a global digital innovation company that helps businesses reimagine, digitalize, and accelerate their transformation through cutting-edge technology.
The company designs and builds impactful digital products powered by AI/ML, IoT, Blockchain, and AR/VR, partnering with leading organizations across industries such as healthcare, finance, education, and technology.
With more than 1,300 professionals across North America, Latin America, the U.K., and South Asia, the teams combine deep technical expertise with a people-first culture built on collaboration, learning, and purpose.
About the role
We are seeking a Salesforce Implementation Consultant to join our growing Salesforce practice. This is a hands-on, client-facing role focused on implementing and supporting Salesforce solutions, with an initial focus on Sales Cloud and Salesforce Marketing Cloud Account Engagement (formerly Pardot).
The ideal candidate combines strong Salesforce administration and configuration skills with excellent communication and consulting abilities. You should be comfortable leading client conversations, understanding business processes, translating requirements into practical Salesforce solutions, configuring and testing those solutions, documenting decisions, and training end users.
Responsibilities
- Lead client discovery sessions, gather business requirements, and translate sales and marketing processes into practical Salesforce solutions.
- Configure Salesforce Sales Cloud, including Leads, Accounts, Contacts, Opportunities, Activities, security, automation, Outlook integration, reports, dashboards, and forecasting.
- Configure Salesforce Marketing Cloud Account Engagement, including Salesforce connectivity, field mappings, forms, form handlers, lists, segmentation, email templates, sending/tracker domains, and basic automation.
- Support data migration and validation activities, including field mapping, contact imports, unsubscribe/opt-out handling, testing, and reconciliation.
- Prepare implementation documentation, facilitate UAT, support launch readiness, and deliver administrator and end-user training.
- Communicate project status, risks, dependencies, and recommendations clearly with clients and internal stakeholders.
- Collaborate with project managers, developers, architects, and other teams to ensure successful implementation and delivery.
- Take ownership of assigned implementations from discovery and configuration through testing, training, and go-live.
Requirements
- 3+ years of hands-on Salesforce administration, consulting, or implementation experience, with strong knowledge of Salesforce Sales Cloud.
- Hands-on experience with Salesforce Marketing Cloud Account Engagement (Pardot) or a comparable Salesforce-connected marketing automation platform.
- Strong understanding of Salesforce configuration, including data models, fields, page layouts, permissions, validation rules, Flow, reports, dashboards, and data management.
- Experience gathering requirements and translating business needs into scalable Salesforce configurations and recommendations.
- Strong client-facing communication skills, with the ability to work effectively with both technical and non-technical stakeholders.
- Experience supporting Salesforce implementations through configuration, testing, UAT, training, and/or go-live.
- Strong organizational, problem-solving, and prioritization skills, with the ability to work independently and manage multiple priorities.
Nice to have
- Salesforce Certified Administrator.
- Salesforce Certified Sales Cloud Consultant.
- Salesforce Certified Marketing Cloud Account Engagement Specialist or Consultant.
- Experience working for a Salesforce consulting partner, digital agency, or professional services organization.
- Experience owning implementations from discovery through go-live.
- Experience with data migration, integration, or Salesforce-related marketing automation projects.
Benefits
- Access to e-Learning platforms
- Access to a virtual nutritionist
- Amazing people oriented organizational culture
- Working from anywhere
- Challenging projects using the latest technologies with clients from the US