Salesforce IT project manager Digital Transformation
Summary
Lead digital transformation projects within the Salesforce ecosystem, delivering B2B eCommerce and CRM solutions while collaborating with cross-functional teams to drive adoption and efficiency.
At Electrolux Professional Group we hire to meet needs beyond tomorrow
SALESFORCE IT PROJECT MANAGER (junior) - DIGITAL TRANSFORMATION
WHAT YOU’LL BE DOING
As a junior Salesforce IT Project Manager you will lead and deliver group-wide digital transformation initiatives with a strong focus on B2B eCommerce, CRM, and back-office efficiency.
In this role, you will work closely with business stakeholders across Sales, Marketing, Customer Service, and Operations to translate business needs into successful digital solutions. You will manage hands-on delivery of projects primarily within the Salesforce ecosystem, including Commerce Cloud, Sales Cloud, and Service Cloud.
This role requires strong collaboration skills, a pragmatic mindset, and a hands-on, can-do attitude.
KEY RESPONSIBILITIES
Project & Delivery Management
Lead end-to-end delivery of digital transformation projects, from initiation to rollout and adoption
Manage multiple projects simultaneously, including:
B2B webshop implementations
New project scoping, discovery, planning and execution
CRM project management
Back-office and operational efficiency initiatives
Define project scope, timelines, milestones, risks, and dependencies
Ensure projects are delivered on time, within scope, and within budget
Track, monitor and report project and product KPIs
Stakeholder & Business Collaboration
Act as the primary bridge between IT, business stakeholders, and external partners
Facilitate workshops and requirement-gathering sessions with business teams
Translate business needs into clear functional and technical requirements
Proactively manage stakeholder expectations and communication
Salesforce Ecosystem
Work hands-on within the Salesforce ecosystem, including:
Salesforce Commerce Cloud (B2B)
Salesforce Marketing Cloud
Salesforce Sales Cloud
Salesforce Service Cloud
Coordinate with internal teams, Salesforce administrators, developers, and implementation partners
Support user adoption, change management, and continuous improvement
Adoption & Change
Drive user adoption and ensure solutions deliver measurable business value
Ensure successful transition to internal support, including training, documentation, and operational readiness.
Identify opportunities for process optimization and automation
WHAT’S NEEDED FOR YOU TO THRIVE
Required Qualifications & Experience
3+ years of experience as an IT Project Manager or similar role
Proven experience with Salesforce, including:
Commerce Cloud (B2B preferred)
Sales Cloud and Service Cloud
Strong experience delivering CRM, eCommerce, or digital transformation projects
Solid understanding of business processes in sales, customer service, and operations
Experience working in cross-functional, international, or group environments
Comfortable working in a hands-on role, not just coordinating from a distance
Skills & Competencies
Excellent stakeholder management and communication skills
Strong organizational and planning abilities. Comfortable managing complex programs with multiple vendors, internal stakeholders, and technical streams.
Pragmatic, solution-oriented mindset
Can-do, proactive, and ownership-driven attitude
Ability to translate business strategy into executable projects
Strong ability to work in multi-functional teams with shared responsibilities across support, admin, and product roles.
Experience with Agile, Scrum, or hybrid project methodologies is a plus
Nice to Have
Salesforce certifications (any cloud)
Experience with B2B and/or B2C eCommerce platforms
Background in digital transformation or system modernization programs
Experience working with external system integrators or vendors