Salesforce Manager

Description

Position Overview

We’re seeking a hands-on, strategic Manager of Sales Technology to lead the administration, optimization, and evolution of our sales tech stack—including Salesforce (Sales Cloud, Service Cloud, Engagement), Pardot, ZoomInfo, and Tableau. This role is critical to stabilizing and streamlining our systems, driving operational efficiency, and laying the foundation for scalable growth.

You’ll be the go-to subject matter expert for all things sales tech—fixing what’s broken, building what’s missing, and guiding our teams toward smarter, more integrated workflows. This is a high-impact role for someone who thrives in fast-paced environments, understands how technology drives revenue, and can work cross-functionally to align Sales, Marketing, CX, and Commercial Operations.

Position Overview: The Manager, Sales Technology will own the administration, development, automation, and optimization of our entire sales technology stack, including Salesforce.com, Pardot, ZoomInfo, and other related platforms. This role combines deep Salesforce expertise with the ability to integrate, automate, and manage complementary sales technologies – ensuring our Sales, Marketing, and Customer Operation teams operate in a seamless, data-driven environment. The ideal candidate is certified in Salesforce administration, experienced with Pardot, and comfortable managing the full lifecycle of sales technology, from requirements gathering to deployment and user adoption.

Essential Job Functions:

Salesforce & Core CRM Administration

• Serve as the primary Salesforce system administrator, managing users, roles, permissions, security, and data access.

• Configure, customize, and enhance Salesforce objects, fields, page layouts, record types, validation rules, and Lightning apps.

• Develop automations using Flows, Process Builder, and Apex where applicable to streamline business processes.

• Build and maintain reports, dashboards, and analytics to support Sales, Marketing, and Customer Success KPIs.

• Perform regular data hygiene, deduplication, and system audits.

Marketing Automation & Lead Management

• Administer and optimize Pardot (Account Engagement) including automation rules, lead scoring, grading, and nurturing programs.

• Ensure seamless integration between Salesforce and Pardot for campaign tracking, attribution, and data consistency.

• Partner with Marketing to improve lead routing, scoring models, and conversion tracking.

Sales Technology Stack Administration (examples)

• Own and manage other sales enablement and productivity tools such as:

o Sales engagement platforms (Outreach, Salesloft, Groove)

o CPQ or quoting tools (Salesforce CPQ, DealHub, Conga)

o Contract lifecycle management tools

o Data enrichment platforms (ZoomInfo, 6Sense, LinkedIn Sales Navigator)

o Conversation intelligence tools (Echo.ai, Gong, Chorus)

• Ensure all tools are integrated with Salesforce and aligned to revenue team workflows.

• Manage vendor relationships, renewals, and license allocations.

Automation, Integration & Optimization

• Design and implement automation to reduce manual work across systems.

• Collaborate with IT and Data & Analytics to maintain and enhance system integrations (via APIs, middleware, or native connectors).

• Evaluate new technologies, run pilots, and recommend adoption or replacement of sales tools.

User Enablement & Governance

• Create and maintain documentation, process maps, and change logs for all sales technologies.

• Deliver training and support to users to drive adoption and best practices.

• Stay current on Salesforce and sales technology releases, applying relevant updates to our environment.

Skills

salesforce automation, crm, data management, salesforce marketing cloud, pardot

Additional Skills & Qualifications

This role centers on owning and optimizing the Salesforce ecosystem to support business operations across Sales, Marketing, and Customer Success. It involves designing and implementing scalable automations, managing integrations, and serving as the go-to resource for CRM enhancements and user support. The ideal candidate brings strong expertise in declarative Salesforce tools (Flows, Process Builder, Reports), a strategic mindset for platform governance, and excellent cross-functional communication skills. Familiarity with Apex, third-party apps, and data hygiene best practices is a plus, but the real value lies in their ability to translate business needs into elegant, efficient CRM solutions.

Experience Level

Expert Level

Job Type & Location

This is a Permanent position based out of Cleveland, OH.

Pay and Benefits

The pay range for this position is $110000.00 - $120000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

• PTO – Employees get PTO at the beginning of each calendar year. New hires receive a pro-rated amount based on their start date. New hires get 80 hours. (If we need to make an exception for 120 hours for this role, we can.) • Sick days – Employees get 4 sick days at the beginning of calendar year for themselves or to care for a family member. Unused sick time can be rolled over from year to year, up to a maximum of 20 days. • 401k – Employees are eligible to participate on the 1st day of the month after 90 days of employment. Our plan is with Principal. There is a company match of 100% of deferrals up to 3% of pay, plus 50% of deferrals between 3% and 5% of pay. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Cleveland,OH.

Application Deadline

This position is anticipated to close on Sep 10, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.