Salesforce Marketing Cloud Next & Data 360 Architect

SALESFORCE MARKETING CLOUD NEXT & DATA 360 ARCHITECT

Salary: £100,000-£120,000 + 5-10% bonus + pension & benefits
Location: Hybrid - London / Birmingham preferred
Working pattern: Typically 1 day onsite per week
Security: SC eligibility required

Are you a senior Salesforce Architect with expertise in customer data, marketing technology and enterprise transformation?

We're looking for an experienced Salesforce Marketing Cloud Next & Data 360 Architect to lead the design and delivery of complex, enterprise-scale customer transformation programmes.

You'll help major organisations connect customer data, deliver personalised experiences and unlock the potential of AI-driven marketing and engagement.

This is a senior, client-facing role combining architectural leadership, strategic influence and hands-on solution design.

You'll take ownership of end-to-end architecture across customer data, marketing automation, integration and enterprise technology.

Key responsibilities:

• Lead solution architecture and technical design for Salesforce Marketing Cloud Next and Data 360.

• Design customer data architectures covering ingestion, harmonisation, identity resolution, unified profiles and segmentation.

• Architect data activation, personalised customer journeys and cross-channel marketing orchestration.

• Define migration strategies from platforms including Marketing Cloud Engagement, Eloqua, Marketo and HubSpot.

• Design integrations across Salesforce, MuleSoft, APIs, data warehouses, data lakes and cloud platforms.

• Embed security, privacy, consent management and GDPR-aligned governance.

• Lead architecture reviews and present solutions to senior stakeholders and Technical Design Authorities.

• Produce architecture roadmaps, solution designs, data models and integration specifications.

• Mentor architects, developers and data engineering teams.

• Support delivery planning, technical assurance, proposals and client engagements.

Essential experience:

• 5+ years' experience architecting Salesforce Marketing Cloud, Data 360 or equivalent enterprise CDP solutions.

• Strong knowledge of customer data architecture, identity resolution, unified profiles, segmentation and audience activation.

• Proven experience delivering marketing technology transformation and platform migration programmes.

• Expertise in marketing automation, personalisation and cross-channel customer engagement.

• Integration experience across APIs, SQL, ETL/ELT, MuleSoft and event-driven architectures.

• Experience with Snowflake, Databricks, Azure, AWS or Google Cloud.

• Understanding of batch, streaming, near-real-time and data federation architectures.

• Strong knowledge of security, data protection, privacy and consent management.

• Experience leading architecture governance, design authorities and complex technical programmes.

• Excellent stakeholder management and communication skills.

Desirable:

Salesforce certifications in Data 360, Marketing Cloud, Agentforce or Salesforce Architecture. Experience with AMPscript, SSJS, Apex, Salesforce Flow or Marketing Cloud Personalization.

SC eligibility is required, subject to the applicable security vetting requirements.

If you're passionate about customer data, Salesforce innovation and shaping the next generation of intelligent customer engagement, we'd love to hear from you.

Get in touch for a confidential discussion or submit your CV today.